Data-Driven Customer Support Analyst
Pratt Industries
Pratt Industries is seeking a Customer Support Analyst to develop, track and analyze customer service metrics. The role focuses on data-driven insights, reports and presentations to improve customer experience and identify opportunities for service enhancements. Responsibilities include data input, maintaining spreadsheets, generating routine reports and coordinating shipments. Strong communication and MS Office proficiency are essential in a manufacturing setting. #J-18808-Ljbffr Pratt Industries
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