AGWS Auto Claims Adjuster

Position Description

* Available shift is in office from 9:45am to 6:15pm CST

American Guardian Warranty Services, Inc. (AGWS), an affiliate of Reynolds and Reynolds, is seeking a Claims Adjuster - Automotive for our growing team at our office in Naperville, IL. In this role you will be responsible for investigating, evaluating and negotiating minor to complex vehicle repair costs to accurately determine coverage and liability. You will take inbound calls to determine coverage based on contracts in order to appropriately resolve customer issues.

Responsibilities will include, but are not limited to:

- Answering inbound calls

- Provide information about claim processing and explain the different levels of contract coverage and terms

- Accurately establish, review and authorize claims

- Entering claim and contract information into the AGWS' system

#LI-Hybrid

Requirements

High school diploma; 2+ years of experience adjusting automobile mechanical claims; 2+ years of experience as an automotive mechanic within a service department, dealership, or independent shop; Must be able to work effectively under pressure in a fast paced environment; ASE certification is a plus; Strong communication skills; Strong organizational and multi-tasking skills; Bilingual in English/Spanish preferred

Benefits

We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including:

- Medical, dental, vision, life insurance, and a health savings account

- 401(k) with up to 6% matching

- Professional development and training

- Promotion from within

- Reynolds offers a hybrid work schedule, based on position eligibility. Following completion of your training period, eligible associates may work-from-home up to two days per week.

- Paid vacation and sick days

- Eight paid holidays

- Referral bonuses

Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.