Senior Business System Analyst

Job-ID: 14486Category: Information TechnologyLocation: Grand Rapids, MI, United States; Detroit, MI, United States; Kalamazoo, MI, United StatesSchedule: Full timePosted: 2026-10-22Closes: 2027-10-22Job Summary:The Senior Business Systems Analyst is an expert in planning and directing the analysis of complex processes to be enhanced through the use of automated systems and technology. Expert level of proficiency in the tools, techniques, process, and methodologies; Owns and drives work based on general directions. Builds positive working relationships with those around you and demonstrates the ability to inspire others to do what needs to be done. Assist in the development, mentoring, career guidance for other IT staff.Job Duties:Builds working relationship with key stakeholder groupsSeeks out knowledge and understanding of the key business activities, systems, software, and processes within assigned focus areaWorks with stakeholders to understand problems, needs, and enhancementsProduces specifications for new or modified systems through collaboration with business users and other IT staffDocuments requirements using standard templates, workflow diagrams, wireframes, and prototypesWorks with other IT staff to produce new systems and softwareResearches and evaluates emerging technologies and software solutions for their application to the Firms business needsPerforms build versus buy evaluations of software systems and softwareOversees the implementation of new systems and softwareProvides reference documentation of systems and softwarePlans and facilitates the validation and testing for new systems, software, and enhancementsFacilitates the knowledge transfer and hand off of new systems and software to the Operational support teamCreates and maintains project and resource plans to successfully implement the most complex IT projectsProactively identifies and mitigates project risksMaintains and controls projects through oversight, influence, and communicationDevelops and executes communication plans for projects that include weekly status reports and project change requestsFacilitates the rollout, documentation, training, and communication to end users affected or impacted by IT projectsPlans, maintains, and controls project budgetsProvides input to the development and maintenance of portfolio and product roadmapsCoordinates and manages vendors and vendor resources engaged for project-based initiativesOther duties as requiredSupervisory Responsibilities:Directs others as part of the project management process, but does not have any direct reportsProvides on the job training and guidance o subordinate Business Systems AnalystsQualifications, Knowledge, Skills and Abilities:Education:High school diploma or GED, requiredBachelors degree in Computer Science, Information Systems, or Management Information Systems, preferredExperience:Five (5) or more years of experience in the information technology field, requiredExposure to relational database concepts, requiredExperience as a Software Developer or Analyst, preferredPrior experience working within a professional service firm or military, preferredPrior experience in a leadership role, preferredLicense/Certifications:Project Management or Agile certifications, preferredIIBA certifications, preferredSoftware:Hands on experience working with one (1) or more of the following software systems, preferred: Oracle PeopleSoft Financials, Oracle PeopleSoft Enterprise Services Automation, Oracle PeopleSoft HRMS, Oracle Business Intelligence, Microsoft Dynamics CRM, Microsoft SharePoint, CCH ProSystemFX, CaseWare, Thomson Reuters CS Professional Suite, Thomson Reuters GoFileRoom, Kentico or other Content Management SystemsLanguage:N/AOther Knowledge, Skills & Abilities:Strong written and verbal communication skillsProven record of effective leadership, including the ability to balance team and individual responsibilities, build teams and consensus, get things done through others not directly under his/her supervision, and work ethically and with integrityExcellent interpersonal and customer relationship skillsCapacity to work in a deadline-driven environment while handling multiple complex projects/tasksCapable of successfully multi-tasking while working independently or within a group environmentDemonstrated problem solving skillsCapacity to utilize experience, technical knowledge and business sense to resolve issues and questions, along with plan and accomplish project/task goalsCapable of facilitating meetings efficiently and effectivelyAbility to develop process documentation using diagrams and prose based on customer collaborationIndividual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate’s qualifications, experience, skills, and geography. National Range: $110,000 - $140,000Maryland Range: $110,000 - $140,000NYC/Long Island/Westchester Range: $110,000 - $140,000 About the companyAt BDO, how we show up matters. We build strong relationships by supporting one another, our clients, and our communities with care, curiosity, and a commitment to helping one another grow and succeed. Here, you’ll find meaningful work, leaders invested in your success, and opportunities to build a career around what matters most to you.Our purpose is to be the people our clients count on to grow with confidence and achieve what matters most. Our values guide how we bring that purpose to life each day. Together, they shape how we work with one another, serve our clients, and create meaningful impact.BDO provides assurance, tax, and advisory services to clients across the U.S. and around the world. No matter your role, you’ll be part of a team helping clients navigate complexity and move forward with clarity.As technology continues to shape how we work, BDO values the ability to apply generative and agentic AI solutions to develop work products, improve workflows and identify potential risks. Across our firm, we emphasize professional judgment in validating AI-generated outputs for accuracy, quality, and compliance.We are proud to be an ESOP company, offering participants a stake in the firm’s success through beneficial ownership and a unique opportunity to enhance their financial well-being. As a qualified retirement plan, the ESOP is a meaningful addition to our comprehensive compensation and Total Rewards benefits* offerings. It also reinforces an ownership mindset that strengthens our connection to one another, our clients, and the future we’re building together.Learn more about our benefits: BDO Total Rewards encompass more than traditional benefits.Click here to find out more!*Benefits may be subject to eligibility requirements.Equal Opportunity Employer, including disability/vetsClick here to find out more!