Network Services Lead

Network Services LeadJob#: 3055142Job Description:Network Services LeadVancouver, BC | Calgary, AB | Edmonton, AB | Full-Time | Remote, with occasional office attendanceAbout the Role Our client is hiring an Enterprise Network Lead to run the day-to-day health of its corporate network and take it forward. You'll own a connected environment of wired and wireless networks, WAN links, remote access VPN, Azure-based networking, and Fortinet security infrastructure. You'll advise IT leadership on network direction, push for consistent standards, and bring in new approaches where they make sense.This is a hands-on leadership role. You'll guide a team of network engineers, step in on the toughest incidents, and work alongside architecture, security, and cloud colleagues, external carriers, and internal business teams. The goal is a network that stays secure, dependable, and ready to scale.What You'll DoDirection and StandardsHelp IT leadership set the plan for network operations, including standards, policies, and ways of working that support security, uptime, and business needsReview performance data, service trends, risks, and new technologies to help decide where the team should focusCreate and keep current the documentation, monitoring, and runbooks that keep service delivery consistentRunning the NetworkKeep the network and communications environment available and performing well, and keep improving itRun the incident, problem, change, and recovery processes, and raise the quality of how the team delivers serviceLead the response to complex outages, find the root cause, and make sure the fix holdsReplace manual work with automation and build solutions that scaleTechnical LeadershipAct as the senior technical authority for LAN/WAN, wireless, VPN, Azure networking, Fortinet security, and enterprise connectivityGuide, coach, and develop the network engineers on the teamVendors and PartnersManage relationships with internet providers, telecom carriers, and other third parties so connectivity stays reliable and service levels are metWork with infrastructure, cloud, security, and business teams to deliver network services that fit their needsWhat You BringExperience8+ years in enterprise network operations, with a background in infrastructure support and IT service management5+ years leading or directing a network operations team in a large, complex environmentStrong experience with network design, connectivity services, and security across on-premises and cloud environmentsProven track record managing ISPs, telecom carriers, and other vendors, including service levels and escalationsSolid grounding in structured incident, problem, and change management, with a focus on continuous improvementExperience supporting hybrid cloud environments, including Azure networking and business-critical servicesTechnical SkillsHands-on experience with Fortinet firewalls (FortiGate), SD-WAN, and secure connectivityWorking knowledge of cloud networking and how it connects to on-premises infrastructurePeople and CommunicationA record of leading, coaching, and growing technical teamsStrong working relationships with vendors, service providers, and stakeholdersClear communication, sharp analysis, and sound judgment under pressureThe ability to explain technical problems in terms of business impact and recommend next stepsWork SetupRemote, with the option to visit your nearest office (Vancouver, Calgary, or Edmonton) when neededCompensation Competitive salary based on experience.Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.Everforth Apex Benefits Overview: In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA.