Associate Director Site Reliability Engineering - IAM

Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve. The Information Technology group delivers secure, reliable technology solutions that enable DTCC to be the trusted infrastructure of the global capital markets. The team delivers high-quality information through activities that include development of essential, building infrastructure capabilities to meet client needs and implementing data standards and governance. Pay and Benefits: Competitive compensation, including base pay and annual incentive Comprehensive health and life insurance and well-being benefits, based on location Pension / Retirement benefits Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee). The Impact you will have in this role: Being a member of CISO team, as the Associate Director of Identity and Access Management (IAM), you will serve as the technical leader responsible for Site Reliability Engineering across IAM platform, overseeing and managing all critical IAM tools operational activities. With over seven years of experience in the field, you will provide strategic direction, hands-on technical expertise, and leadership for a comprehensive suite of IAM solutions, including Privileged Access Management (PAM), Identity Governance and Administration (IGA), Secrets Management, Public Key Infrastructure (PKI), and Active Directory (AD). Your Primary Responsibilities: Lead and Implement SRE across all IAM platforms and ensure availability, resilience, scalability, and performance of production systems on a proactive basis by coordinating with Engineering teams and platform teams. Design and implement end-to-end observability pipelines, data processing workflows, and automation execution environments Define and manage SLI, SLO's and SLA's. Establish comprehensive monitoring strategies for IAM system performance, drift detection, data quality, and service health across all IAM platforms. Build real-time dashboards and alerting systems that provide actionable insights into system performance, resource utilization, and service reliability. Implement proactive monitoring strategies to detect issues before they impact customers Lead incident triage and recovery, drive post-incident reviews and systemic fixes, reduce MTTR through tooling, automation, and resilient architectures Collaborate with cross-functional teams, including security, infrastructure, and application development, to align IAM initiatives with organizational goals and compliance requirements. Provide technical mentorship and leadership to IAM engineers who is working on multiple IAM technologies - operational activities , fostering a culture of innovation and continuous improvement. Lead incident response/Disaster Recovery /On call support / Change Management Process and troubleshooting efforts related to IAM tools, ensuring timely resolution of security events and operational issues. **NOTE: The Primary Responsibilities of this role are not limited to the details above. ** Qualifications: Bachelor's degree and/or equivalent experience Minimum 8 years of Cybersecurity / IAM related experience Talents Needed for Success: Minimum of 8 years of progressive experience in Site Reliability Engineering in Identity access management platform. Proven leadership experience in a technical management role. Strong understanding of IAM frameworks, security best practices, and compliance standards (such as SOX, HIPAA, or PCI-DSS). Excellent communication and interpersonal skills, with the ability to partner effectively across technical and business teams. Relevant certifications (e.g., CISSP, CISM, Microsoft, or vendor-specific IAM credentials) are a plus. People Management & Leadership Lead and manage IAM teams (L1/L2/L3 support) Handle hiring, onboarding, and team structuring Drive performance management, goal setting, and appraisals Mentor team members and build future leaders Ensure team skill development (IAM + SRE upskilling) Manage on-call rotations, workload balancing Foster a collaborative, accountable, and high-performance culture Drive diversity, inclusion, and team morale initiatives The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. About Us With over 50 years of experience, DTCC is the premier post-trade market infrastructure for the global financial services industry. From 20 locations around the world, DTCC, through its subsidiaries, automates, centralizes, and standardizes the processing of financial transactions, mitigating risk, increasing transparency, enhancing performance and driving efficiency for thousands of broker/dealers, custodian banks and asset managers. Industry owned and governed, the firm innovates purposefully, simplifying the complexities of clearing, settlement, asset servicing, transaction processing, trade reporting and data services across asset classes, bringing enhanced resilience and soundness to existing financial markets while advancing the digital asset ecosystem. In 2024, DTCC's subsidiaries processed securities transactions valued at U.S. $3.7 quadrillion and its depository subsidiary provided custody and asset servicing for securities issues from over 150 countries and territories valued at U.S. $99 trillion. DTCC's Global Trade Repository service, through locally registered, licensed, or approved trade repositories, processes more than 25 billion messages annually. To learn more, please visit us at or connect with us on LinkedIn , X , YouTube , Facebook and Instagram . DTCC proudly supports Flexible Work Arrangements favoring openness and gives people freedom to do their jobs well, by encouraging diverse opinions and emphasizing teamwork. When you join our team, you'll have an opportunity to make meaningful contributions at a company that is recognized as a thought leader in both the financial services and technology industries. A DTCC career is more than a good way to earn a living. It's the chance to make a difference at a company that's truly one of a kind. Learn more about Clearance and Settlement by clicking here . About the Team Enterprise Product & Platform Engineering transforms the way we deliver infrastructure to our business clients. A key construct of EP&PE will be the evolution of the IT Product Manager, who will partner with the Engineering organization, the Business Aligned Service Delivery organization, the DevSecOps organization as well as our operational support teams to ensure that this organization provides high quality, commercially attractive and timely solutions to support our business strategy.