Behavioral Health RN | Urgent Care Crisis Response Lead

Make a Difference in Someone’s Life!At Monarch, we work together to provide life-changing care in communities across North Carolina and Rhode Island. As a team, we provide hope, promote wellness, and empower individuals and families impacted by mental illness, substance use disorders, intellectual and developmental disabilities, and traumatic brain injury.You Belong at MonarchYou deserve a positive and encouraging work environment - a place where you can do your best work and grow as a professional. That is just what you’ll find at Monarch. Here, we care for people, including our team members. We offer a comprehensive, competitive benefits package that supports full-time and part-time team members and their families. More than just a job, this opportunity with Monarch will give you room to spread your wings and grow because we believe in promoting from within and developing future leaders.Job Highlights:Starting Pay: from $37.00/hourThis Opportunity:The primary purpose of this role is to support the Program Director in providing oversight of clinical operations at the Behavioral Health Urgent Care.What You'll Do:Ensure that customers get the ultimate customer experience from all BHUC staff, whether in the waiting room, on the phone or in a treatment experience.Serves as the tactical point person as it relates to the care of the people we support when the Program Director is not present on siteAssist the Program Director in monitoring customer wait times, customer satisfaction, and providing support and assistance to team members to ensure program efficiency and effectivenessComplete triage assessment of individuals that present to the Behavioral Health Urgent Care for servicesComplete nursing assessments for individuals seeking services at the Behavioral Health Urgent CareCommunicate with Program Director any operational/educational needs of the programComplete incident reports for any situations that may happen during the shifts workedMaintain trainings as required and requestedDemonstrate knowledge of emergency procedures and assist in crisis situationsDemonstrate knowledge of and comply with all agency policies and proceduresComplete all other relevant responsibilities assigned by the supervisorDriving and travel may be requiredEducation We're Looking For:Associates: Nursing (Required)Certifications We're Looking For:Registered Nurse (RN) - State Board of NursingExperience We're Looking For:Experience in a crisis management setting or service during which the individual provided crisis response | 3 Years | Required Experience with children/youth/adolescents in a Crisis setting | 1 Year | Required Supervisory Experience | 1 Year | Not RequiredSchedule:Friday (12pm-8pm), Saturday (8am-5pm), and Sunday (8am-5pm)Target Weekly Hours:24Monarch is an Equal Opportunity EmployerMonarch offers opportunities as diverse as the people we support and the communities we serve. Monarch is an equal opportunity employer and we are firmly committed to supporting and celebrating all forms of diversity.Monarch does not accept paper applications. Any person with a disability who needs any reasonable accommodation under the Americans with Disabilities Act to apply for a position or otherwise to participate in Monarch job search or selection process, should contact View email address on click.appcast.io or call View phone number on click.appcast.io.This job description in no way implies that these are the only duties and responsibilities to be performed. You will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of Monarch. #J-18808-Ljbffr