Senior Site Reliability Engineer (Austin)

Who We AreAt 2K, we create some of the most iconic and culture-shaping video games in entertainment, including NBA 2K, one of the top-selling franchises in the world, and legendary titles like BioShock, Borderlands, Mafia, Sid Meier’s Civilization, and XCOM, as well as fan favorites WWE 2K, TopSpin, and PGA TOUR 2K. We build unforgettable experiences by pushing the boundaries of creativity, authenticity and innovation across every genre. Our portfolio is brought to life by some of the most influential game development studios in the world. Visual Concepts, Firaxis Games, Hangar 13, Cat Daddy Games, 31st Union, Cloud Chamber, Gearbox, HB Studios, and 2K SportsLab create world-class experiences across platforms. But what truly powers 2K is our people. We believe the best ideas come from teams that feel empowered, supported, and inspired. As an equal opportunity employer, we are committed to fostering a diverse, inclusive workplace where people are encouraged to come as they are and do their best work. The TeamThe 2K SRE team owns the infrastructure behind every player connection—All 2K game services, account platforms, CI/CD pipelines, and developer tooling spanning AWS, GCP, and on-premises data centers across multiple global regions. Global launch windows and live-service events push systems to their limits, and this team is expected to hold the line.Post-mortems here focus on systems, not people. Automation is the default answer to repetitive work. The infrastructure keeps millions of players connected, and the team takes that seriously!The RoleThe Senior SRE at 2K is a hands-on technical leader—shaping production infrastructure across multiple clouds and regions while partnering with network engineers, systems architects, and game studio developers. This is an ownership role: driving technical direction, influencing reliability from architecture review through production operation, and closing the gap between what engineering ships and what players experience.What You'll DoPlatform & InfrastructureDesign, build, and operate scalable multi-cloud and hybrid infrastructure using Terraform, Pulumi, and GitOps workflows (ArgoCD, Flux).Own Kubernetes platforms (EKS, GKE) end-to-end cluster lifecycle, multi-tenancy, networking (Istio, Cilium), and autoscaling.Push progressive delivery patterns (blue/green, canary) across game service deployments.Observability & ReliabilityBuild and run the full observability stack: Prometheus + Grafana + Datadog.Define SLI/SLO/error budget policies and build alerting that cuts through the noise.Lead chaos engineering exercises to surface failure modes before players encounter them.Drive incident response and post-mortems with a focus on systemic fixes and real follow-through.Automation, Security & Developer ExperienceEliminate toil through self-service provisioning, automated remediation, and intelligent scaling.Harden CI/CD pipelines (GitHub Actions, Jenkins, ArgoCD).Embed security at the platform layer through secrets management (PasswordState, 1Password, and AWS Secrets Manager) and policy-as-code (OPA/Gatekeeper).LeadershipPromote SRE practices across 2K studios through reliability reviews, runbooks, and embedded collaboration.Shape architectural decisions and author engineering RFCs that move the platform forward.Required QualificationsExperience: 5+ years in SRE, Platform Engineering, or equivalent infrastructure work at production scale.Kubernetes: Deep experience in cloud environments (EKS or GKE preferred), including networking, storage, and multi-cluster patterns.Infrastructure as Code (IaC): Strong proficiency with Terraform and/or Pulumi; hands-on with Helm, Terragrunt, and GitOps tooling (ArgoCD or GitHub Actions).Environments: Experience with modern and legacy tech, including AWS, GCP, VMware, and Bare metal servers.Configuration Management: Server configuration using Ansible, Puppet, and AWS Systems Manager.Observability: Experience with Datadog, Prometheus + Grafana, and OpenTelemetry; fluency in operationalizing SLI/SLO/error budgets inside engineering teams.Software Engineering: Production-quality code in Go, Python, or TypeScript for tools, automation, and internal libraries.Systems & Networking: Solid understanding of Linux internals, TCP/IP networking, DNS, and TLS proven enough to debug at the system level.Incident Management: Incident response and post-mortem leadership with a track record of systemic follow-through.Preferred QualificationsLive-service game or large-scale consumer internet experience dealing with millions of concurrent users.Deep knowledge of Service mesh (Istio, Cilium) and advanced Kubernetes networking.Experience with FinOps and managing resources efficiently at cloud scale.Experience with AI and Agentic Development.Cloud certifications (AWS Solutions Architect, GCP Professional Cloud Architect, CKA/CKS, or equivalent).Experience mentoring SREs or leading reliability working groups.As an equal opportunity employer, we are committed to ensuring that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform their essential job functions, and to receive other benefits and privileges of employment. Please contact us if you need reasonable accommodation. Please note that 2K Games and its studios never uses instant messaging apps or personal email accounts to contact prospective employees or conduct interviews and when emailing, only use 2K.com accounts. #LI-Hybrid