Full Time - Sales Specialist - Appliances - Day

Your Impact at Lowe's As a Sales Specialist, you will be one of the first people customers meet. Your sales expertise helps customers find products and encourages them to transform a project idea into reality. If you enjoy helping people and solving problems in a fast‑paced environment, this is the perfect role for you. How We Support You Earn more from sales performance with additional bonus opportunities. Choose from multiple health insurance options. Access educational opportunities with Lowe's tuition assistance program. Receive a company‑matching 401(k). Enjoy a 10% Associate Discount. Learn new trade skills with the Track to the Trades program. Your Day at Lowe's Sales Specialists are active, moving throughout the store or garden center, answering phones, and talking to customers. You spend most of your time communicating with customers – discussing project needs, answering questions, and helping them accomplish their home improvement goals. You become the product expert, informing customers of specifications, features, promotions, and financing options to close a sale. Your exceptional consulting services help ensure that customer needs are met before leaving the store. You will work in one of the following departments, based on hiring needs and skillsets: Appliances, Cabinets, Flooring, Live Nursery, Millwork, Fashion Plumbing, Outlet, Tool Rental, Pro, or Windows & Walls. Key Responsibilities Provide customer service by seeking out customers, understanding their needs, answering questions, and communicating the advantages of Lowe's products and services. Serve as a point of contact for customers and vendors within your department, providing project estimates, scheduling installer visits, processing and tracking customer orders/installations, and following up to ensure project completion. If in the Pro Department, focus on external accounts, outside sales and services. Monitor inventory levels to support sales, working with vendors and other stores to find merchandise and order replacement stock. Perform price reviews according to pricing policies and ensure maintenance of pricing and documentation. Support all checkout functions, call buttons, departmental pages, or requests for assistance. Train associates in the department by conducting on‑the‑job training on the sales floor and coaching around development needs. Complete other duties as assigned. Minimum Qualifications High School Diploma or GED. One year experience in customer‑facing sales or six months of Lowe’s retail experience (or three years of external experience in customer‑facing sales or 18 months of Lowe’s retail experience if education requirement is not met). One year of experience in sales or customer service in a sales environment with required sales goals or metrics. Able to read, write, and perform basic arithmetic. Able to stand and sit for prolonged periods. Minimally lift 25 lbs unassisted or over 25 lbs with or without an accommodation. Obtain sales‑related licensure or registration if required by law in your state (Lowe's will support and fund this requirement). Preferred Qualifications One year of experience in completing customer sales orders. One year of experience promoting product‑related services and plans such as installation, delivery, credit financing, or extended protection plan. Two years of experience designing customized products for customers using 20/20 or Computer-Aided Design System. Professional certification related to the department being considered. Bi‑lingual skills. Travel Requirements This role does not require regular travel; however, it may need occasional travel to meetings, training, or to support neighboring stores. Working Conditions Environmental factors vary by location. You may be working in both indoor and outdoor weather conditions. Exposure to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions, is possible. You may be exposed to constant or intermittent noises as well as moving or shaking objects and equipment. Lifting methods vary based on role, weight, and volume. Associates must follow guidelines limiting single lifts to 75 lbs. Team lifts are used minimally starting at 75 lbs or when needed. Powered equipment should be used with proper training or assistance from a trained coworker. Pay Range $18.00 - $18.75 per hour. Starting rate of pay may vary based on factors including position offered, location, education, training, and/or experience. Equal Opportunity Employer Statement Lowe’s is an equal‑opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. #J-18808-Ljbffr