Community Manager

Our client, a globally leading financial and tax software provider, is looking to hire a Community Manager . This is a remote role based in Tucson , AZ . This role is a 6-Month W2 contract with benefits ! As a Community Manager, you will serve as a digital community moderator , driving user engagement across product forums, championing the voice of the customer , and collaborating with cross-functional teams to resolve emerging issues. What You Will Be Doing Moderate community forum discussions and triage inbound questions from professional tax clients using Sprinklr Champion the customer voice by providing empathetic customer success support to tax preparers and accountants Collaborate cross-functionally to submit bugs, elevate product issues, and coordinate rapid solutions with internal teams Foster community safety and health across digital product spaces while keeping a consistent brand voice Required Skills & Experience Bachelor's degree or equivalent practical experience 3+ years of professional social media community management and online moderation experience Hands-on experience utilizing community management platforms (Khoros, Salesforce, Gainsight, Sprinklr) Motion Recruitment Partners is an Equal Opportunity Employer, including disability/vets. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants need to make their needs known in advance. #J-18808-Ljbffr Motion Recruitment