Lot Attendant

Job Description

Parking Guest Attendant (PGA) | Overnight Only | Full-Time

With more than 25 years in business, The Parking Spot has grown into the largest near-airport parking company in the United States with over 2,000 valued team members spread across over 40 locations nationwide. We are proud to offer an Employee Ownership Program, allowing every team member the opportunity to receive a direct financial stake in The Parking Spot’s success. As employee owners, every one of us plays a part in providing exceptional service to our guests across the country. 

Our Parking Guest Attendants (PGAs) play an essential role in our operation; providing the highest level of service to our guests during the check-in and check-out process. If you share our values for team, people, and service, we encourage you to apply with us!

Pay Rate: $13.5 per hour with regular bonus opportunities  

What We Offer: 

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• Participation in and financial benefit from our shared employee ownership program 
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• Instant offers – standout candidates can receive conditional offers immediately after their interview 
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• Regular bonus opportunities for those who are eligible  
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• Consistent schedules 
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• For those who are eligible to enroll: Medical, Vision, Dental, and 401(k) plan benefits 
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• For those who are eligible: Paid Time Off, Vacation Pay, and Paid Holidays 
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• Training and professional development opportunities 
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Key Responsibilities of Parking Guest Attendants: 

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• Welcome and greet each guest in a friendly and professional manner
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• Provide quick and pleasant assistance supporting guests at exit and entry lanes
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• Answer telephones and assist customers using mobile devices while using our services 
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• Partner with all team members to provide the best guest experience 
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• Keep all Parking Guest Attendant work areas neat and clean
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• Provide guests with information on the TPS Spot Club program 
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• May cross-train for other frontline positions as directed by management
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• Perform additional duties as reasonably requested by Management
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Knowledge, Skills and Experience of Parking Guest Attendants: 

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• High school education or equivalent 
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• Previous customer service experience preferred
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• Ability to verbally communicate clearly in the English language for safety purposes
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• Ability to operate Apple technology products including iPhone, iPad tablets
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• Comfortable using kiosk system and adapt to technology upgrades and changes
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• Ability to work in inclement weather 
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• Ability to stand for most of the shift and safely lift up to 30 pounds with or without an accommodation
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At The Parking Spot, we don’t just accept difference - we celebrate and seek it. We believe a diverse, inclusive, and equitable company is one where all employees, partners, and customers are welcome, supported, and valued. As a company in the travel industry, we witness the power of bringing individuals from different backgrounds and communities together. We treat all others with dignity and respect and stand firmly against racism and discrimination in any form. We intentionally develop diverse teams and relationships to ensure all voices are heard and to foster equal opportunity for all. We are committed to listening, learning, and growing because we know that our work is never done.