Network Engineer
ITACCEL
Network Engineer
Full-Time | Hybrid (3 Days Onsite in Morningside Heights, NY) $90-95k + amazing benefits! Bachelor's degree in IT or related field required
Position Summary
The Network Engineer serves as a senior IT resource responsible for supporting enterprise networking, cloud infrastructure, endpoint management, cybersecurity platforms, and end-user technology. While networking is a core component of the role, this position requires a hands-on IT generalist who can support infrastructure, help desk escalations, executive white-glove support, security tools, endpoint management, Apple Business Manager, conference room technology, and other operational IT functions.
Responsibilities
- Administer and support enterprise network infrastructure including switches, VLANs, routing, VPNs, wireless networks, DNS, and DHCP.
- Manage Microsoft Azure, Microsoft 365, Active Directory, Azure AD/Entra ID, Group Policy, and Windows Server environments.
- Administer Microsoft Intune, ManageEngine Endpoint Central, or similar endpoint management platforms.
- Support cybersecurity technologies including Palo Alto firewalls, Zscaler, SentinelOne, Mimecast, VPNs, and related security tools.
- Serve as a senior escalation point for Help Desk tickets and complex technical issues.
- Provide executive-level white-glove support.
- Monitor and respond to vendor alerts, infrastructure incidents, and security events.
- Support Apple Business Manager, endpoint lifecycle management, and conference room AV technologies.
- Generate CSRs, install SSL certificates, and manage certificate renewals.
- Maintain technical documentation and participate in audits, security reviews, and compliance initiatives.
- Participate in after-hours maintenance and a rotating on-call schedule.
Qualifications
- 10+ years of IT infrastructure, systems, networking, and support experience.
- Experience supporting enterprise environments with networking technologies including switching, VLANs, routing, VPNs, DNS, DHCP, wireless networking, and network troubleshooting.
- Strong experience with Microsoft Azure, Active Directory, Azure AD/Entra ID, Microsoft 365, and Windows Server administration.
- Experience with Microsoft Intune and endpoint management platforms such as Endpoint Central or similar tools.
- Experience administering cybersecurity platforms such as Palo Alto, Zscaler, SentinelOne, Mimecast, and related technologies.
- Strong troubleshooting, customer service, and communication skills.
- Bachelor's degree or equivalent experience preferred.
Additional Requirements
- Must be able to work onsite 3 days per week in Morningside Heights, NY.
- Must be willing to provide additional onsite support, including weekends, as needed.
- Must participate in a rotating on-call schedule.
- Must be authorized to work in the United States without current or future sponsorship.
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