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Client Relations Manager

ABC Imaging

Now Hiring: Client Relations Manager at ABC Imaging

Be the friendly, get-it-done heartbeat of our team. If you love delivering great service, keeping operations smooth, and squeezing value from tech and people, this is your role.

What you'll do:

  • Deliver top-quality client work on time.
  • Own admin for technical and billing targets (meter reads, time reporting, equipment maintenance).
  • Orchestrate shop operations: staffing, scheduling, budgets.
  • Keep equipment in good shape and spot productivity upgrades.
  • Ensure accurate billing and resolve issues.
  • Track and escalate helpdesk tickets daily.
  • Support Major Account Managers with client outreach, site visits, and events.
  • Maintain up-to-date Client Relations Manuals and report to the District Manager.
  • Manage inventory and supplies.

What you'll bring:

  • High school diploma; bachelor's preferred.
  • 2+ years in print or related roles a plus.
  • Knowledge of print equipment and materials.
  • Leadership, strong customer service, and clear communication.
  • Excellent organizational and multitasking skills.
  • Problem-solving for software/hardware issues.

Why you'll love it!

  • Collaborative culture with growth opportunities.
  • Flexible schedule and supportive team.
  • Real impact on processes and products.
  • Competitive compensation and benefits.
  • Health/dental/vision, PTO
Vacancy posted 2 days ago
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