Representative

Job Description

Job Description

WHO WE ARE

Spinnaker Resorts develops, markets and provides property management for 12 resorts that offer different experiences, as each location has unique topography and local flavor. From the low-key coastal paradise of Hilton Head Island, South Carolina, to the sunny shores of Ormond Beach, Florida, to the neon and natural draw of the Ozarks in Branson, Missouri, or to the historical charm of Williamsburg, Virginia – Spinnaker Resorts has developed resorts that our owners and guests love to return to after previously experiencing vacation days filled with leisure and exploration.

An award-winning vacation ownership company, Spinnaker Resorts offers a variety of opportunities for talented individuals who seek a rewarding career in helping make vacation ownership dreams come true. What makes us memorable, in addition to our excellent quality accommodations, amenities and property management, is our company’s exceptional customer service and dedication to our owners and guests.

As we continue to expand our operations, consider starting a career with a company made up of over 600 industry professionals dedicated to one common goal: providing our owners and guests with the most extraordinary vacation experience possible.

Click  here  to meet the Spinnaker Family! Testimonials from team members from various locations and roles. Could you see yourself joining our team?

JOB DESCRIPTION SUMMARY

The Trade Show-Event Marketing Representative is responsible for performing and/or assisting with all aspects of marketing our resorts at fairs, events, festivals, and trade shows. Under supervision, the Trade Show Representative interacts with potential consumers to promote Spinnaker Resorts to generate package sales, direct tours and/or leads by ensuring brand standards are met while generating tours for the purpose of timeshare solicitation.

DUTIES AND RESPONSIBILITIES

• Book direct tours and generate leads for the purpose of timeshare solicitation, using provided package prices and gifting incentives.
• Meet and exceed production minimum standards. (ex. hours per tour, hours per package, etc.)
• Assist with inventory levels of tradeshow booth supplies, materials and restocking as needed.
• Responsible for the setup and breakdown of all booth equipment and promotional material. 
• Attend and participate in a variety of meetings to maintain a specific level of knowledge pertaining to new developments, requirements, and policies.
• Other duties as assigned by the Marketing team within the scope of Trade Shows.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED

• High School Diploma or GED equivalent required or significant work experience in the field.
• Minimum one (1) year business experience required.
• Previous experience working outdoors.
• Microsoft Office Suite (Outlook, Excel, Word)
• Accuracy in data entry
• Previous experience with customer service
• Ability to assist and support others using tact, patience, and courtesy.
• Ability to communicate effectively in a professional manner using tact, patience, and courtesy, both verbally and in writing
• Ability to work independently, with minimal supervision.
• Ability to travel to event locations both locally and nationally.
• Ability to stand for long periods of time.
• Strong knowledge of vacation ownership and travel exchange companies
• Strong knowledge of and skilled in negotiation.

OPTIONAL SKILLS A PLUS 

• Reliable transportation
• Flexible Availability
• Experience working in a fast-paced environment.
• Ability to work under pressure and deadlines.
• Strong knowledge of Spinnaker Resorts and/or the timeshare industry

WORKING CONDITIONS AND ENVIRONMENT

Physical Demands:  Primary functions require sufficient physical ability and mobility; to walk, stand, sit, speak, and hear; to walk up and down steps frequently; use hands and fingers to feel; to reach with hands and arms; stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; specific vision abilities required by this job include close vision and the ability to adjust and focus; to travel to other locations using private transportation; and to verbally communicate information.

Environment:  Work is performed primarily in a fast-paced environment with frequent interruptions. The noise level in the work environment is usually mild to moderate, and occasionally loud.  While performing the duties of this position, the employee may spend extended amounts of time both inside and out and may be exposed the weather conditions prevailing at the time.

BENEFITS (if eligible)

• Weekly Pay and Direct Deposit
• Health Insurance (Medical/Vision/Dental)
• Company-Paid Life Insurance
• Paid Time Off (PTO) Program
• Paid Vacation and Holiday Pay
• 401 (K) Retirement Plan with a Company Match (based on eligibility)
• Employee Wellness Programs
• Fitness Center Reimbursement
• Ongoing Professional Development Opportunities
• Employee Family & Friends Discounted Stays
• Various Employee Discounts (Local Businesses and National Retailers)
• Employee Recognition and Appreciation Events (Annual Employee Picnic & Holiday Party)
• Company-Supplied Uniforms and Equipment (Applicable Positions)
• Flexible Work Schedules