Guest Experience Guide
Sandbox VR
What You Will Be Doing:Create Unforgettable Guest MomentsGreet guests with energy and invite them into an exciting, welcoming environmentGuide guests through the VR journey: arrival, gearing up, gameplay, and wrap-upProactively share offers (F&B, repeat visits, gift cards) to boost engagementBe a Tech & Experience ExpertMaster our proprietary tech and keep gear calibratedTroubleshoot issues smoothly and provide real-time, light-hearted updates to guestsCommunicate with management and tech support when issues arise, clearly and quicklyKeep Things Running SmoothlyMaintain a spotless, high-energy store that meets Sandbox VR standardsSanitize gear thoroughly and display materials/gift cards to brand expectationsPrepare iPads, body trackers, and gear before and after every sessionWhat We Are Looking For:Egoless & Coachable: You take feedback well and pitch in wherever neededAdaptable & Proactive: Youre resourceful, self-driven, and good with changeTeam-Focused: You stay positive and celebrate group winsReliable: On time, in uniform, and ready to shinePhysically Able: On your feet, some lifting (up to 40 lb.), quick on feetWeekend Availability: RequiredExperience: 1+ year in retail/hospitalityExceptional Guest Services
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Vacancy posted 2 days ago
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