Automotive Service Advisor

Automotive Service Advisor – Legacy Kia of West MifflinLegacy Kia of West Mifflin is growing and looking for a motivated, customer-focused Service Advisor to join our fast-paced, high-performing service team. If you enjoy helping people, thrive in a busy environment, and want an opportunity with a dealership that values hard work, professionalism, and teamwork, we want to meet you.We have recently completed major updates to our service department and doubled our shop capacity, creating exciting opportunities for experienced advisors to grow with us.Kia experience is preferred. CDK Drive experience is preferred. Candidates with both Kia and CDK experience, along with a proven track record of success, will be highly considered for a top-tier pay structure.What We OfferCompetitive compensationBonus and commission opportunitiesHealth InsuranceDental InsuranceVision InsuranceModernized and expanded service facilityFast-paced, team-oriented work environmentOpportunity for advancementResponsibilitiesGreet customers promptly and professionallyWrite repair orders accurately and efficientlySchedule service appointmentsMaintain strong communication with customers throughout the repair processCoordinate with technicians and parts department to ensure timely completion of repairsReview repair orders to ensure all work is completed properlyPerform and explain multi-point inspectionsMaintain high customer satisfaction scores in accordance with manufacturer guidelinesAchieve performance goals and objectives set by managementAssist management with additional duties as assignedEffectively communicate with both internal staff and external customersQualificationsValid U.S. Driver’s License requiredReliable and dependableMinimum 1 year of customer service experience preferredPrevious automotive service advisor experience preferredKia experience preferredCDK Drive experience preferredStrong communication and organizational skillsPositive attitude with a high-energy personalityAbility to multitask and remain focused in a fast-paced environmentProfessional appearance and demeanorTeam-oriented mindsetScheduleFull-TimeMonday through FridayTypical start time: 7:00 AMPayCompetitive base pay plus bonus and commission opportunitiesTop-tier pay plan available for highly qualified candidates with proven successJob TypeFull-timeWork LocationLegacy Kia of West Mifflin In-personIf you’re ready to join a winning team and build a long-term career with Legacy Kia of West Mifflin, apply today.Equal Opportunity Employer StatementLegacy Kia of West Mifflin is an Equal Opportunity Employer and is committed to creating an inclusive workplace for all employees and applicants. We provide equal employment opportunities without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable federal, state, or local laws. We value diversity and are committed to fostering a workplace built on respect, professionalism, and opportunity.