Operations Manager

Job Description

Job Description

Operations Manager – Construction & Service Operations

Company: Elevated Construction & Services
Location: Albuquerque, NM
Job Type: Full-Time
Pay: $70,000–$95,000 per year + performance incentives

About Elevated

Elevated is a growing construction management company specializing in remodels, additions, repairs, and new construction projects. Built on reliability, relationships, and craftsmanship, we help homeowners and businesses bring their visions to life while delivering exceptional customer service and quality results.

Built on Reliability. Driven by Relationships. Defined by Results.

Position Overview

We are seeking an experienced Operations Manager to oversee daily operations, improve systems, lead teams, and ensure projects are completed on time, on budget, and to Elevated's standards. This role serves as the key link between ownership, office staff, field teams, subcontractors, and clients.

Responsibilities

Operations & Project Management

• Oversee daily business and project operations.
• Coordinate schedules, resources, and project workflows.
• Monitor project progress and resolve operational challenges.
• Ensure accurate documentation and communication across teams.
• Track project performance, timelines, and profitability.

Team Leadership

• Lead and support office and field personnel.
• Establish accountability and performance expectations.
• Assist with hiring, onboarding, and employee development.
• Conduct regular team meetings and operational reviews.

Systems & Process Improvement

• Develop and improve standard operating procedures.
• Implement tools and systems that increase efficiency.
• Monitor key performance indicators and drive continuous improvement.

Financial Oversight

• Review job costing and project profitability.
• Assist with budgeting and operational planning.
• Coordinate vendor, supplier, and subcontractor relationships.

Customer Experience

• Ensure excellent communication throughout every project.
• Address customer concerns professionally and promptly.
• Maintain Elevated's reputation for reliability and quality.

Qualifications

Required

• 5+ years of leadership experience in operations, project management, construction, or a related field.
• Strong organizational, communication, and problem-solving skills.
• Experience managing multiple projects and priorities simultaneously.
• Ability to lead teams and drive accountability.
• Proficiency with Microsoft Office and business software.
• Valid driver's license.

Preferred

• Construction, HVAC, plumbing, or service-industry experience.
• Knowledge of scheduling, estimating, and job costing.
• Experience creating systems, SOPs, and operational processes.

What We Offer

• Competitive salary
• Performance-based bonuses
• Paid time off
• Professional development opportunities
• Career advancement potential
• Growth-focused team environment

Why Join Elevated?

This is an opportunity to help build and shape a growing company. If you're a strong leader who enjoys solving problems, improving systems, and helping teams succeed, we'd love to hear from you.

Apply today and help us take Elevated to the next level.