Production Support
Samprasoft
Production Support Engineer
This team supports Accounting Applications – Loan Accounting and Executive Accounting Applications. The business team creates reports on these financial applications. The team executes daily execution – monthly processing, etc. The team uses Unix/Linux Servers, Oracle Database, Autosys, SQL, and some AWS. Migrating apps to AWS, hence knowledge of AWS is good to have. Majority things are on-prem cloud. Will be supporting issues, troubleshooting, maintenance, resolving tickets, investigating incidents, root cause analysis, triaging, etc. If the issue is repetitive, they check the scripts if it can be resolved with automation. If it is not repetitive, then he/she will escalate it to the designated team.
MUST HAVE:
- Application/Production Support – Troubleshooting, maintenance, resolving tickets, investigating incidents, root cause analysis, triaging, etc.
- Autosys – For Job Scheduling
- Unix/Linux
- SQL
- Oracle
- FinTech Industry
PREFERRED:
- AWS – EC2/S3/etc.
Vacancy posted 3 days ago
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