Code Enforcement Officer

Code Enforcement Officer

It is an exciting time to work for the City of Aurora, we're growing and looking for dedicated and collaborative individuals to join our team of talented and valued employees. At the City of Aurora, we demonstrate our excellence by modeling the CORE 4 Values of: Integrity, Respect, Professionalism, and Customer Service, and we welcome all who share these values to apply.

Why Work for Aurora?

• Make a difference in the lives of real people every day
• Diverse community
• Competitive total compensation package
• Well-Funded General Employees Retirement Plan
• Light rail station minutes away
• On-site fitness center and overall employee well-being programs Internal educational programs to assist with career advancement
• Access to innovation workspaces

Overview of Position / Department

The Code Enforcement Officer performs interior and exterior inspections of commercial buildings, structures, multi-family complexes, residential properties, and developed and undeveloped land to ensure compliance with municipal codes and ordinances relating to public nuisances, zoning, trash, weeds, signs, housing standards, and other duties for the Housing and Community Services Department.

Housing and Community Services Department consists of six divisions: Neighborhood Support, Animal Services, Housing and Community Development, Community Engagement, Homeless and Behavioral Health Program and Intervention Programs The mission of the Housing and Community Services Department is to maintain community appearance and enhance the quality of life in Aurora's neighborhoods. This is accomplished through a combination of community outreach, education, code enforcement, and numerous neighborhood improvement programs and services. The staff is dedicated to forming partnerships with neighborhoods, community members, and community groups to strengthen and enhance both the social fabric and physical aspects of Aurora neighborhoods

Primary Duties & Responsibilities

Inspection /Compliance Duties

• Interprets and enforces City codes and ordinances pertaining to zoning, housing, building, and planning
• Researches property ownership
• Schedules and performs detailed inspections through the Multi-Family Systematic Housing Inspection Program (Aurora Health and Housing Code - Chapter 22, Article XV) to maintain or achieve minimum housing standards
• Coordinates and performs inspections of rental properties to ensure compliance with general housing, electrical, plumbing, and structural maintenance requirements
• Issues Notices of Violation and makes contact with homeowners and businesses
• Performs site plan inspections and reviews, reads and interprets maps and plans
• Conducts investigations, including occupancy violations and illegal businesses
• Prepares electronic records and reports pertaining to abatements, court actions, daily activities, enforcement actions and inspections
• Compiles documentation for and issues summonses to municipal court
• Testifies in municipal court
• Photographs and documents evidence of violations
• Performs other related duties as assigned

Community/Communication Duties

• Attends neighborhood meetings to discuss and educate community members and businesses about City codes
• Participates in conflict resolution procedures to resolve neighborhood disputes
• Responds to community members concerns and complaints, including City Council requests
• Gives presentations to neighborhood associations
• Acts as a liaison between community members and other City departments for City services and actions

Other Duties and Responsibilities

• Occasional weekend work, required to be on-call occasionally, on weekends and after hours, as needed
• May perform additional duties as assigned

Minimum Qualifications & Working Conditions

An equivalent combination of education, training, and experience that demonstrates required knowledge, skills, and abilities may be considered.

Education:

• High School Diploma or GED

Experience:

• At least one (1) year of experience in enforcement-related fieldwork including investigating allegations, conducting research, and resolving complaints, concerns, or conflicts

Preferred Qualifications:

• Colorado Association of Code Enforcement (CACEO) Basic and Advanced Certifications
• OC Pepper Spray and RCB certification required to carry device at all levels or obtain within 6 months

Knowledge:

• General building, construction & housing practices, standards, procedures, and requirements
• Dispute resolution techniques and methods
• Personal computers and software applications
• Inspections require general knowledge of building structures, electrical, plumbing, heating, hot water heaters, fire regulations, egress windows, lighting, and occupancy standards

Skills:

• Strong interpersonal and analytical skills
• Technical/computer skills
• Reasoning ability
• Display sound and reasonable independent judgment
• Skill in checking information for accuracy and completeness and correcting errors

Abilities:

• Establish and maintain effective working relationships with employees, citizens, and elected officials
• Handle sensitive or stressful situations with tact and diplomacy
• Communicate effectively both verbally and in writing
• Make presentations
• Read, interpret, and explain City codes and site plans
• Work in a high stress environment with little supervision
• Protect yourself from dangerous situations and people
• Conduct face to face conflict resolution
• Work Overtime, Evenings, Weekends and Holidays, as required
• To interpret laws and ordinances, building and housing codes, land use requirements
• Conduct large numbers of housing inspections on any given day
• Work independently and multi task job functions
• Meet time sensitive deadlines, carry a large case load of inspections

Licenses and Certifications Required:

• Colorado Driver's License with a good driving history and maintained during employment

Working Conditions

Essential Personnel:

• When a local announcement of emergency or disaster is declared by the City, all City of Aurora employees may be required to work as essential personnel.

Physical Demands:

• Moderate physical work requiring ability to lift 25 pounds with or without assistance
• Requires frequent walking, standing, and bending to perform inspections
• Frequent hand/eye/foot coordination needed for operation of motor vehicle and operation of vehicle mounted computers and other equipment
• Speech and hearing for communication with employees and residents
• Vision for visual inspections, and driving
• Requires frequently climbing stairs and carrying the required equipment
• May have to retreat from or defend self against volatile or aggressive people, animals, and/or unpredictable situations

Work Environment:

• Essential duties performed both inside and outside in varying types of weather
• May work in a dusty and noisy environment
• May walk and drive in slick/snowy conditions
• Exposure to odors, chemicals or hazardous materials that constitute a public nuisance
• Field work where hostile citizens and dangerous animals may be present
• This position has direct contact with residents
• Inspects private properties, both interior and exterior while in an enforcement capacity, which can pose an inherit danger or safety risk

Equipment Used:

• Uses standard office equipment that includes an assigned laptop computer, hand held tablets, scanners, printers, copiers, vehicle mounted computers and printers, two-way radio communication, digital cameras, hammers and basic tools, operation of an assigned City vehicle
• City issued cell phone which is provided upon hire.
• Uniforms, badge, body armor, body worn camera OC Pepper Spray and RCB certification required are provided to the employee
• This position may require the incumbent to occasionally use personal equipment (e.g. vehicle, cell phone, tools, etc.) in the course