Case Manager

Nurse Case Manager Home Infusion

Palmetto Infusion provides comprehensive ambulatory and home-based infusion services to both acute and chronically ill patients. Our centers care for people by providing patients and their families with a convenient, affordable, and safe place to receive infusion treatments. We strive for more than personal service, always delivering a warm and attentive health care experience that boosts patients' state-of-mind, improves their health and quality of life. At Palmetto Infusion, we believe in creating an experience that goes beyond just a job. It's about being part of something bigger than yourself - a connected group of caretakers who work together to restore health and hope to our patients. We call it The Palmetto Experience and we believe it's what sets us apart from other employers.

For our employees, The Palmetto Experience means we serve and support people in our purpose to restore health and hope, we build a culture of belonging and collaboration, we deliver on our promise to treat people with respect and empathy, and we strive to embrace change and search for new opportunities.

The Nurse Case Manager Home Infusion coordinates patient care needs between the home infusion pharmacy, home health agency, hospital, physician office, and managed care providers for patients in the home setting. Provides nursing oversight of the patients' care from admission until the end of therapy and communicates patient needs or changes to the appropriate personnel. Participates in teaching patients and caregivers proper medical management of prescribed home infusion therapies.

Schedule: Monday to Friday, 8:00 AM to 5:00 PM. Service Areas: Greenville, SC, and Columbia, SC. May travel to nearby areas as needed.

Minimum Qualifications:

• High School Diploma or Equivalent.
• Graduate from an accredited school of nursing.
• Active Registered Nurse license in the state(s) of practice.
• 1 year current clinical nursing experience.
• BLS or obtain upon hire.
• Proficient at partner programs (i.e.: MS Outlook, Word, Excel).
• Ability to cope with ambiguous changing environment while under pressure in a calm.
• Must be able to work as a team member and develop productive and cooperative working relationships with all members of the Palmetto Infusion team.

Essential Functions:

• Provides infusion and other skilled nursing care to patients including but not limited to: patient assessment and reassessment, patient and caregiver education/teaching, development and revision of the Plan of Care and the Plan of Treatment, implementation of physician orders, monitoring patient response, response to emergency patient needs, psychosocial support.
• Provides support and coordinated marketing efforts with sales team.
• Completes all required patient care documentation and reports accurately.
• Communicates to supervisor, physicians, and other health care providers as appropriate any changes in patients' condition.
• Maintains knowledge and proficiency in medical practices through continuing education, staff meetings, and workshops and home study.
• Participates in the orientation of other staff as requested.
• Takes on call responsibility as assigned to provide 24-hour availability according to protocols.
• Participates in Performance Improvement processes.
• Complies with all federal, state, county, and municipal laws, rules, ordinances, and regulations applicable to the nurse practice act in the performance of obligations herein as well as with applicable PI policies and personnel qualifications.

About the Benefits:

• Competitive Compensation
• Comprehensive Medical Insurance
• Dental and Vision Insurance
• Company Life Insurance
• Voluntary Life and Disability Insurance
• Additional Voluntary Supplemental Plans
• Flexible Spending Account (Medical and Dependent Care)
• Health Savings Account
• 401K Retirement Plan
• Employee Assistance Program (EAP)
• Employee Discounts
• Ramsey SmartDollar Program
• Referral Program
• Tuition Assistance
• Paid Time Off
• 8 Paid Company Holidays

Patient Advocacy Statement: At Palmetto Infusion we believe that patient advocacy is at the heart of everything we do regardless of our roles within the organization. Each member of our team is dedicated to putting the needs and well-being of our patients first. Whether we're working directly with patients or supporting them behind the scenes our commitment to being a compassionate advocate is paramount. We understand that every interaction, every decision, and every effort contribute to the quality of care our patients receive. Together we strive to ensure that every individual feels heard, supported, and empowered throughout their healthcare journey. This dedication to patient-centered care is what creates "The Palmetto Experience" — a standard of excellence that defines us and enriches the lives of those we serve.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the primary functions of this job. While performing the duties of this job, the employee may be required to frequently stand, walk, sit, bend, twist, talk, and hear. There may be prolonged periods of sitting, keyboarding, reading, as well as driving or riding in transport vehicles. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include reading distance, computer, and color vision. Talking and hearing are essential to communicate with patients, vendors, and staff.

All employees must uphold the confidentiality of protected health information and follow all HIPAA policies. This position has access to sensitive information and a breach of information may be grounds for immediate termination.

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.