QA Analyst

e-Med.us

eMed is seeking a detail-oriented Quality Assurance Analyst in Miami, FL to evaluate customer interactions across phone, email, chat, and SMS. You will review interactions, provide constructive feedback, and ensure adherence to company standards to continuously improve the patient and client experience. Ideal candidates have 1–2 years of QA or customer-service experience, proficiency with Google Docs/Sheets or Excel, and are bilingual in English and Spanish. #J-18808-Ljbffr

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Vacancy posted 3 hours ago

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