Farmers Commercial Lines Insurance Account Manager

Job Description

Job Description

Are you looking to grow? So are we!

As Mazzoni Insurance Agency Inc. Farmers Insurance continues to grow, we're looking for an experienced Commercial Lines Account Manager to join our close-knit team in Sacramento, CA. If you're passionate about building lasting client relationships, delivering exceptional service, and want to grow your career with a team that genuinely enjoys working together, we'd love to hear from you.

As part of a Farmers Insurance agency , you'll become a valued resource for our commercial clients, helping them navigate their insurance needs while delivering personalized service and building long-term relationships. We combine the strength of a nationally recognized brand with the personal service of a local agency, creating an environment where your ideas are valued, collaboration is encouraged, and exceptional client service is at the heart of everything we do.

Compensation is based on your commercial insurance experience, with first-year earnings starting at $60,000, plus bonus opportunities.

If you're looking to join a supportive agency where your contributions are valued, professional growth is encouraged, and you'll have the opportunity to make a meaningful impact on both your clients and your team, we think you'll feel right at home. Apply today!

Responsibilities

• Serve as the primary point of contact for commercial insurance clients, providing prompt, professional service.
• Process policy changes, endorsements, renewals, and other policy servicing requests.
• Prepare certificates of insurance (COIs), quotes, and other policy-related documentation.
• Assist clients with coverage questions, billing inquiries, and day-to-day account servicing.
• Build strong client relationships by identifying cross-sell opportunities and recommending additional coverage when appropriate.
• Communicate with insurance carriers and internal team members to ensure timely, accurate service.
• Maintain accurate client records while helping deliver an outstanding client experience that supports long-term retention.

Requirements

• Active California Property Casualty License required.
• Prior insurance agency experience required (personal or commercial lines).
• Excellent customer service, communication, and relationship-building skills.
• Confident self-starter with the ability to work independently, while also enjoying being part of a close-knit, collaborative team.
• Strong organizational skills with the ability to multi-task, follow through, and follow up.
• Exceptional business writing and editing skills.
• Strong problem-solving skills with the ability to take initiative, be proactive, and think outside the box.

Benefits
Paid Time Off (PTO)###Flexible Schedule###Health Insurance###Dental Insurance###Vision Insurance###Career Growth Opportunities###Casual Fridays###Positive Work Environment###Quarterly Bonus Opportunities###Team Bonus Incentives###Daily Team Meetings###Mon-Fri Schedule###