Security Guard Supervisor

Electronics Fulfillment And Returns Center

Harvard Protection Services is one of the fastest growing, privately owned providers of high-quality security services in the United States. Our reputation has been earned among our employees and clients for our responsiveness, engaged leadership, and personal care for every employee and client we serve. We support our employees, ensure they feel valued, give them the resources to be successful, and empower them to execute flawlessly.

Electronics fulfillment and returns center. Primary responsibilities include:

• Oversee security officers on assigned posts
• Manage work schedules, ensuring all posts are properly staffed at the start of each shift
• Respond to any incidents or escalations, support guards on-site, and ensure accurate and timely reporting is completed
• Conduct site inspections and ensure all security protocols are being followed

Essential Duties And Responsibilities

• Maintain a professional demeanor, aiding customers, employees, visitors, and guests
• Maintain a visible presence in the facility / building assigned
• Monitor the environment, with the ability to detect suspicious and unsafe activity
• Responsible for becoming familiar with incoming and outgoing traffic, know the customers, tenants, visitors, and guests
• Greet customers, visitors, staff, tenants, guests in a professional manner always
• Answer all phones in a professional manner
• Permit authorized persons to enter property and monitor entrances and exits
• Know the facility / building policies and procedures; enforce them within the limits of the position
• Perform required patrols of designated areas on foot or in vehicle
• Observe departing personnel to protect against the theft of company property and ensure authorized removal of property is conducted within appropriate customer requirements
• Follow established emergency action planning and procedures
• Monitor alarms and systems
• Prepare reports on accidents, incidents, and suspicious activities, as directed

The essential duties and responsibilities may differ by customer location assigned

Knowledge And Skill Requirements

• State or municipality mandated security officer licenses
• Minimum High School Diploma, GED or the equivalent
• Must have a security guard license or be able to obtain one within an acceptable period
• Must have reliable means of communication and transportation
• Strong interpersonal communication skills and neat and professional appearance
• Write routine correspondence, to include log entries and incident reporting
• Previous contract security, law enforcement, military, customer service experience helpful

Compensation

Harvard Protection Services offers a competitive hourly pay rate with health & welfare, dental, vision, sick leave, vacation, and 401K enrollment benefit opportunities.

Harvard Protection Services maintains true to our long-standing belief, Employees First and Customer Service. Our Mission, Vision and Core Values of PEOPLE FIRST, SAFETY, TEAMWORK, CLIENT FOCUS, and ACCOUNTABILITY are representative of this belief with expectations set and supported throughout for all our employees. Our goals set the standard for the industry; to earn our customer's trust, confidence, and business, through maintaining a safe and secure environment. We are recognized by our customers and the industry as a dynamic, employee-centric organization that empowers our team to deliver leading edge service and solutions that creates value for our customers.

Harvard Protection Services is an Equal Opportunity Employer/M/F/Veteran/Disabilities

Salary & Wage Details

USD $23.00/Hr.

Schedule

Monday-Thursday 4:15pm-12:15am, Sunday 8:30am-6:30pm