TECHNICAL PROJECT ENGINEER I
Hilltop Group Holdings LLC
Job Description
Job Description
OVERVIEW:
The Technical Project Engineer I is responsible for managing the technical delivery of IT projects from initiation through completion. This role combines project management expertise with hands-on technical execution to ensure solutions are deployed on time, within budget, and to quality standards. The successful candidate will work cross-functionally to develop technical solutions, coordinate resources, and provide expert guidance to stakeholders throughout the project lifecycle.
KEY RESPONSIBILITIES:
• Prepare and stage hardware components for project deployment, ensuring readiness and compliance with specifications
• Deploy hardware and solutions on-site with a focus on seamless implementation and customer satisfaction
• Serve as primary technical liaison to clients, addressing concerns and requirements throughout the project lifecycle
• Plan and execute large-scale rollouts, managing logistics, timelines, and resource allocation
• Coordinate project implementation events and related activities to ensure successful delivery
• Configure and customize solutions to meet project specifications and optimize system performance
• Troubleshoot firewall, network, and infrastructure issues in the field under supervision
• Perform low voltage wiring tasks including Cat6 cable terminations, cable management, and network infrastructure installation
• Work safely at heights using ladders and elevated work platforms to install and maintain infrastructure
• Develop creative technical solutions to address complex challenges and adapt to changing project requirements
• Support service desk operations with technical assistance and issue resolution as capacity permits
REQUIRED QUALIFICATIONS & EXPERIENCE:
• Minimum 3 years of experience as a System Administrator, Network Technician, or equivalent technical role
• CompTIA A+ certification or equivalent industry-recognized hardware/support certification
• Demonstrated expertise in firewall, network, and infrastructure troubleshooting
• Strong understanding of technical project requirements and deployment best practices
• Proficiency with hardware deployment and configuration processes
• Ability to think on your feet and develop creative solutions to complex technical challenges
• Excellent verbal and written communication skills with strong customer-facing presence
• Demonstrated ability to troubleshoot complex technical issues and implement effective solutions
• Strong organizational and time-management skills with ability to juggle multiple priorities and deadlines
• Ability to work independently in the field with minimal supervision while following established protocols
• Capability to lift up to 50 lbs. regularly as part of on-site deployment work
• Valid driver's license and ability to travel 40–60% monthly
PREFERRED QUALIFICATIONS:
• CompTIA Network+ or Security+ certifications or equivalent
• Current Microsoft certifications in relevant technical areas
• Experience managing IT infrastructure projects
• Familiarity with service desk ticketing systems
• Advanced troubleshooting experience with enterprise network environments
CORE COMPETENCIES:
• Technical Problem Solving & Creative Thinking
• Firewall, Network & Infrastructure Troubleshooting
• Project Coordination
• Customer Service & Communication
• Physical Capability & Field Readiness
• Flexibility & Adaptability
• Resource Management
• Independent Field Operations
Benefits:
• 401K
• Health Insurance
• Paid Time Off
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