Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member Part Time in Teaneck - NJ Replies within 24 hours Bonus based on performance Flexible schedule Opportunity for advancement Training & development Bilingual Spanish Position ABOUT OUR AGENCY I opened my agency in 2017 after spending seven years as a team member with State Farm. That experience gave me a strong foundation in both customer service and agency operations, and it shaped how I lead and support my team today. I’m very family-oriented and believe strongly in maintaining a healthy work-life balance. I built my agency with one simple goal in mind helping people truly understand their coverage and feel confident in the protection they have. That mindset drives how we serve our customers every day. Our office is centered around growth, accountability, and positivity. I’m committed to creating a supportive environment where the right people can develop both professionally and personally while feeling valued as part of the team. If you’re motivated, enjoy working with people, and are looking for an opportunity where you can grow and make an impact, I’d love to connect with you and see if this could be the right fit. ROLE DESCRIPTION As a Customer Relations Representative - State Farm Agent Team Member with Mariela Gonzalez - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES Manage customer inquiries and resolve issues. Maintain client records and update information as needed. Assist with customer retention. Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS Strong communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly. Bilingual Spanish Compensation $17.00 - $18.00 per hour State Farm agents are independent contractors who hire their own employees. State Farm agents/employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees. #J-18808-Ljbffr