IT Service Engineer (Media Services)

Company Description SUNY Broome Community College is seeking qualified applicantsfor an in-person, full-time, 12-month, tenure-track appointment asan IT Service Engineer.Reporting to the Chief InformationOfficer, this position is responsible for triaging technicalissues, managing endpoint configurations, supporting audiovisualsystems, and ensuring a seamless balance between user experience,functionality, and security. This position follows a typical Mondaythrough Friday work schedule, with occasional nights and weekendsas necessary to support college operations and events. Responsibilities include, but are not limitedto Provide advanced support for Windows, MacOS, and virtualenvironments. Design, maintain, and troubleshoot AV systems acrosscampus. Collaborate on IT projects, policy development, andcross-functional communication. Ensure timely resolution of technical incidents and maintaincompliance standards. Requirements An Associate's degree in Computer Science, InformationTechnology, Communication and Media Arts, or a related field, withfive (5) years of full-time experience in Information Technology,Broadcasting, or Media Communication is required; OR A Bachelor's degree in Computer Science, InformationTechnology, Communication and Media Arts, or a related field, withthree (3) years of full-time experience in Information Technology,Broadcasting, or Media Communication. Visa sponsorship is not available for this position. Applicantsmust be authorized to work in the United States without current orfuture sponsorship from the employer. This position will require occasional nights and weekendavailability. Experience working within information technology and/orcomputer and network security in an academic environment ispreferred. Experience working within AV systems and with programs forquerying and building reports (e.g. Sassafras K2) preferred. Additional training, education, and/or certification in theapplicable area preferred, i.e. ITSM, ITIL, CoBIT, ISO 27001,etc. Additional Information The minimum salary for this position is $67,353. Salarycommensurate with experience and qualifications. Offers of employment will be conditional based upon the resultsof a satisfactory, required pre-employment Standard BackgroundCheck. Affirmative Action/Equal Opportunity Employer. #J-18808-Ljbffr SUNY Broome