Certified Medical Assistant

Clinic Support Staff – Employer-Based Health Clinics

SSM Health is seeking a customer service focused Clinic Support Staff member to join our innovative direct-to-employer program at the Grande Cheese clinics.

This role supports a patient-centered approach to both primary and acute care for Grande Cheese Associates and their families, while helping ensure efficient clinic operations and excellent patient experiences.

We have opportunities for:

• MA, CMA or RMA- must be graduates of a school of medical assisting
• EMTs with a WI license
• Paramedics with a WI license
• LPNs with a WI license

Patient Population Supported:

• Primary Care: Ages 5 and up
• Acute Care: Ages 2 and up

Key Responsibilities:

• Provide front- and back-office clinical support to providers
• Assist with patient intake, rooming, vital signs, and documentation
• Support primary care and acute care visits
• Assist with pre-employment, work-related, and follow-up physicals
• Coordinate patient flow to ensure timely and efficient visits
• Support population health and wellness initiatives
• Maintain clinic supplies and equipment
• Ensure compliance with policies, procedures, and safety standards
• Utilize the EPIC Electronic Medical Record (EMR) system for documentation and scheduling

Weekly Schedule Example: Wyocena

• Tuesday: 7AM-5PM
• Wednesday: 7AM-5PM
• Thursday: 8AM-4:30PM

This role plays a vital part in supporting providers, protecting patient safety, and maintaining a high-quality, employer-based healthcare experience for Grande Cheese Associates and their families.

Job Summary:

Provides assistance with the examination and treatment of patients under the direction of a registered nurse or provider (physician or advanced practice provider).

Job Responsibilities and Requirements:

• Assists with treatments ordered by provider as supervised by provider or registered nurse. Performs select clinical duties.
• Interviews patients, measures vital signs, and records information on patients' charts. Prepares treatment rooms for examination of patients.
• Performs basic clerical duties including answering the phone, maintaining records, scheduling patients, and filing.
• Performs basic materials management functions to include ordering and stocking of supplies. Assists with maintaining a clean and orderly environment.
• May document the provider's encounter with patients. Lists all proper diagnoses and symptoms, as well as follow-up instructions and prescriptions, as indicated by the provider. Transcribes patient orders including laboratory tests, radiology tests and medications.
• Works in a constant state of alertness and safe manner.
• Performs other duties as assigned.

Education:

• High School diploma/GED or 10 years of work experience
• Wisconsin ONLY - High School diploma/GED or 10 years of work experience, and graduate from medical assistant school or training program or education equivalency for certification

Experience:

• No experience required

Physical Requirements:

• Constant standing and walking.
• Frequent use of hearing and speech to share information through oral communication.
• Frequent use of hearing to distinguish body sounds and/or hear alarms, malfunctioning machinery, etc.
• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
• Frequent reaching, gripping, and keyboard use/data entry.
• Frequent use of vision for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
• Occasional bending, stooping, crawling, kneeling, sitting, squatting and repetitive foot/leg and hand/arm movements.
• Occasional use of vision to judge distances and spatial relationships.
• Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
• Occasional lifting/moving patients.
• Occasional use of smell to detect/recognize odors.
• Occasional driving.

Required Professional License and/or Certifications:

• Basic Life Support HealthCare Provider (BLS HCP) - American Heart Association (AHA)
• And
• Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA)
• Or
• Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA)
• Or
• Clinical medical Assistant Certification (CMAC) - American Medical Certification Association (AMCA)
• Or
• Medical Assistant (RMA) - American Allied Health Association (AAH)
• Or
• Medical Assistant Certification (MAC) - American Medical Certification Association (AMCA)
• Or
• National Certified Medical Assistant (NCMA) - National Center for Competency Testing (NCCT)
• Or
• Nationally Registered Certified Medical Assistant (NRCMA) - National Association for Health Professionals (NAHP)
• Or
• Registered Medical Assistant (RMA) - American Association of Medical Personnel (AAMP)
• Or
• Registered Medical Assistant (RMA) - American Medical Technologists (AMT)
• Or
• Registered Medical Assistant (RMA) - American Registry of Medical Assistants (ARMA)

Work Shift:

Day Shift (United States of America)

Job Type:

Employee

Department:

5901220166 DTE Grande Scheduled Weekly Hours: 28

Benefits:

• Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).
• Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.
• Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members.