HVAC Service Dispatcher

Job Description

Job Description

Service Dispatcher

Location: Vancouver, WA 98682
Job Type: Full-Time, On-Site
Pay: Depending on experience

Job Summary

We are looking for an experienced Service Dispatcher to coordinate commercial HVAC service calls, schedule technicians, and help keep daily operations running efficiently in a fast-paced environment.

Key Responsibilities

• Schedule and dispatch commercial HVAC service technicians.

• Coordinate multiple service calls and technician schedules throughout the day.

• Answer customer phone calls and respond professionally to service requests.

• Communicate with technicians, customers, and internal teams.

• Maintain accurate scheduling and service records.

• Use Microsoft Word, Excel, QuickBooks, and Outlook for daily operations.

• Manage priorities and scheduling changes in a fast-paced environment.

• Ensure technicians are dispatched efficiently based on service needs and location.

Requirements

• 5-10 years of commercial service dispatch experience required.

• Strong knowledge of HVAC/mechanical terminology required.

• Experience scheduling 10+ technicians is a plus.

• Strong phone communication and customer service skills.

• Excellent attention to detail and organizational skills.

• Experience with Word, Excel, QuickBooks, and Outlook.

• Housecall Pro experience is a plus.

• Stable and consistent work history.

• Ability to work effectively in a fast-paced environment.

Work Schedule

This is a 100% on-site position in Vancouver, WA. Remote work is not available.

Compensation

Starting pay is $25/hour , with the final rate negotiable based on commercial service dispatch and mechanical/HVAC experience.

 

\nCompany Description

W3Global was established in 2006 in Fremont, CA with a vision: simplify the recruiting process and develop an industry-disrupting platform to connect candidates with clients. Our cutting-edge Applicant Tracking System enables us to find the right person for the right job, creating value for job seekers and employers. While W3Global initially focused on IT staffing, we have expanded the business to serve many other industries, including accounting and finance, legal, engineering, human resources, government and more.

We’re proud of the investments we’ve made in our team, having grown from four to 1000 employees and evolving into one of the leading recruitment and staffing solution providers in the industry. Our recruiters and account managers are passionate about connecting qualified professionals with the right positions in small, medium, and large companies.

Our Services
W3Global understands the natural ups and downs of an organization’s staffing needs. We are continuously adapting to industry and economic changes to find the right candidates.

We specialize in placing permanent, direct, contract, and temporary positions for companies of any size. Our recruiting services include sourcing, recruiting, screening, interview management, salary negotiations, training, and onboarding.

We are committed to helping organizations redefine their recruitment process by delivering our SaaS-based proprietary application tracking system software.

Our Expertise
W3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company’s unique needs.

As a W3Global client, you’ll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.

Company Description

W3Global was established in 2006 in Fremont, CA with a vision: simplify the recruiting process and develop an industry-disrupting platform to connect candidates with clients. Our cutting-edge Applicant Tracking System enables us to find the right person for the right job, creating value for job seekers and employers. While W3Global initially focused on IT staffing, we have expanded the business to serve many other industries, including accounting and finance, legal, engineering, human resources, government and more.\r\n\r\nWe’re proud of the investments we’ve made in our team, having grown from four to 1000 employees and evolving into one of the leading recruitment and staffing solution providers in the industry. Our recruiters and account managers are passionate about connecting qualified professionals with the right positions in small, medium, and large companies.\r\n\r\nOur Services\r\nW3Global understands the natural ups and downs of an organization’s staffing needs. We are continuously adapting to industry and economic changes to find the right candidates.\r\n\r\nWe specialize in placing permanent, direct, contract, and temporary positions for companies of any size. Our recruiting services include sourcing, recruiting, screening, interview management, salary negotiations, training, and onboarding.\r\n\r\nWe are committed to helping organizations redefine their recruitment process by delivering our SaaS-based proprietary application tracking system software.\r\n\r\nOur Expertise\r\nW3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company’s unique needs.\r\n\r\nAs a W3Global client, you’ll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.