ServiceNow Architect
Damco Solutions Inc
We are looking for a highly skilled ServiceNow Architect to lead the design, transition, and optimization of ServiceNow instances in a large-scale enterprise environment. The ideal candidate will have extensive hands-on experience with HAM Pro, ITAM, and CMDB along with strong expertise in enterprise integrations and governance. Job Title: ServiceNow Architect Duration: 12+Months Location: Washington, DC (Hybrid - Onsite once every 2 weeks) Visa: Open (GC/US Citizens preferred) Responsibilities: Lead the architectural design and transition of ServiceNow instances across Dev, Test, and Prod. Design and implement HAM Pro workflows, lifecycle processes, and reconciliation strategies . Define and enforce CMDB data models and asset governance policies. Collaborate with stakeholders to align solutions with business objectives. Oversee data migration, instance cloning, and configuration integrity . Integrate ServiceNow HAM Pro with third-party discovery/inventory tools . Provide strategic guidance on hardware lifecycle management, procurement, and disposal. Perform performance tuning and optimization of ServiceNow instances. Develop architectural documentation, Visio diagrams, and technical design specs . Required Skills & Qualifications: 10+ years of experience as a ServiceNow Architect in enterprise environments. Strong hands-on experience with ServiceNow HAM Pro and ITAM modules . Expertise in instance transition methodologies, cloning, and upgrade cycles . In-depth knowledge of CMDB design, asset reconciliation, and lifecycle workflows . Familiarity with ITIL processes and enterprise IT governance. Experience with integrations (e.g., SCCM, JAMF, Tanium ). Excellent communication and stakeholder management skills. Damco Solutions
Vacancy posted 2 days ago
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