Regional / Area Manager

Job Description

Job Description

Description:

The Regional Manager is responsible for overseeing and managing the daily operations, service delivery, and performance of janitorial services across multiple client sites within a designated region. This includes ensuring that all janitorial services are provided efficiently, cost-effectively, and at a high level of quality. The Regional Manager will report to the Director of Operations and will be responsible for leading the Route Manager, Project Manager and Supervisors. Will have full P&L accountability for their portfolio of accounts and will be the point of contact for customers in the region.

Key Responsibilities as a Regional Manager Include:

Operational Management:

• Oversee the delivery of janitorial services for all assigned facilities within the region.
• Ensure that all janitorial staff comply with safety regulations, client expectations, and company policies.
• Maintain consistent communication with clients to ensure high customer satisfaction levels.
• Conduct regular site inspections to ensure quality standards are met.

Team Leadership & Development:

• Manage, train, and support a team of district managers, supervisors, and janitorial staff.
• Provide ongoing coaching and performance feedback to ensure continuous improvement.
• Conduct performance evaluations and assist in employee development initiatives.
• Recruit and hire staff to maintain adequate coverage and meet operational needs.

Budgeting & Cost Control:

• Prepare and manage budgets for the region, ensuring financial targets are met.
• Monitor and control labor, supply, and equipment costs to ensure profitability.
• Identify and implement cost-saving initiatives without compromising service quality.

Client Relationship Management:

• Act as the primary point of contact for clients in the region, ensuring that all needs and expectations are met.
• Resolve any client concerns or issues in a timely and professional manner.
• Conduct periodic meetings with clients to review performance and gather feedback for continuous improvement.

What We’re Looking For:

Education:

• High School Diploma required.
• Bachelor’s degree in business administration, facilities management, or a related field is preferred.

Experience:

• Minimum 5 years of experience in janitorial services, facilities management, or a related industry.
• At least 2 years of experience in a managerial or supervisory role.
• Experience in managing multiple sites or locations preferred.
• Valid driver’s license and personal transportation.

Skills:

• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Proficient in budgeting, cost control, and financial management.
• Ability to handle multiple priorities and manage time effectively.
• In-depth knowledge of janitorial operations, equipment, and cleaning techniques.

Compensation/Benefits:

• Competitive salary based on experience
• Health, dental, and vision benefits
• Paid time off (PTO)
• 401(k)
• Performance bonuses and incentives

Work Environment:

• Work may take place in office buildings, schools, medical facilities, or commercial spaces.
• Jobs require travel to jobsites.
• May require evening, weekend, or holiday shifts depending on location needs.

About DTK Facility Services:

DTK Facility Services is a Texas-based commercial facility services company. DTK was started in 1996 in Houston, Texas to provide janitorial solutions for customers, and the company has been focused on cleaning with a higher purpose since the beginning. Today, the company services over 27 million square feet across 650 locations each day through the dedicated work of their 1,600+ team members.

Our mission is to honor God by enhancing facilities and blessing others.

We are an Equal Opportunity Employer and welcome applicants from all backgrounds. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status.

• Janitorial experience
• Multi-site management
• Ability to travel, communication skills, and computer skills
• Bilingual a plus