2nd Shift Area Manager - Janitorial Operations

Job Description

Northern Suburban Chicagoland | Full-Time | $60,000–$80,000 Annually

Are you a hands-on leader who thrives in a fast-paced environment, enjoys developing teams, and takes pride in delivering exceptional service?

Crescent Cleaning Company is looking for a motivated, dependable, and experienced Second Shift Area Manager to lead janitorial operations across multiple locations in the northern Chicago suburbs.

This is an excellent opportunity for a results-driven professional who enjoys being in the field, solving problems, supporting employees, and making a meaningful impact on daily operations.

Established in 1971, Crescent Cleaning Company has proudly served the Chicagoland area for more than 50 years. As an ISSA CIMS Certified building services contractor, we provide professional janitorial services to commercial office buildings, museums, educational institutions, medical facilities, special event venues, and residential communities.

With more than 400 employees across multiple locations, we believe that exceptional service begins with strong leadership, teamwork, and a commitment to excellence.

As our Second Shift Area Manager , you will play a key role in ensuring smooth daily operations, maintaining strong client relationships, and supporting the employees who make our success possible.

You will oversee janitorial services across 20+ buildings , providing leadership and operational support to supervisors, team leads, and frontline employees.

This is a highly visible, field-focused position, ideal for someone who prefers being actively involved in operations rather than sitting behind a desk.

What You'll Do

• Oversee second-shift janitorial operations across 20+ locations throughout the northern Chicago suburbs.
• Lead, coach, and support supervisors, shift leads, and frontline cleaning teams.
• Conduct regular building inspections to ensure consistent service quality and compliance with company standards.
• Address staffing needs, scheduling challenges, attendance concerns, and operational issues promptly.
• Build positive working relationships with employees, clients, and management.
• Respond proactively to service concerns and implement effective solutions.
• Support employee training, performance improvement, and accountability.
• Collaborate with corporate leadership and Operations Support to maintain efficient daily operations.
• Maintain accurate operational records, inspection reports, and other required documentation.
• Spend approximately 75% of your time in the field and 25% on administrative responsibilities .

We are seeking a confident, organized leader who can motivate teams, manage competing priorities, and maintain high standards across multiple locations.

Qualifications

• Minimum of 2 years of leadership or supervisory experience in janitorial services, commercial cleaning, or building services.
• Proven ability to manage employees and coordinate operations across multiple locations.
• Strong communication, organizational, and problem-solving skills.
• Ability to work independently, prioritize responsibilities, and make sound decisions.
• Comfortable addressing employee concerns and resolving operational challenges professionally.
• Experience working in a unionized environment is a plus; willingness to learn is essential.
• Bilingual English/Spanish skills are Required.
• Ability to travel between assigned locations throughout the workday.

Your First 30 Days: Get to know our buildings, employees, clients, operational procedures, and company systems.

Your First 60 Days: Establish strong working relationships, strengthen staffing coordination, and maintain consistent service quality.

Your First 90 Days: Confidently manage your assigned locations, proactively resolve challenges, and demonstrate strong leadership and operational accountability.

Salary: $60,000–$80,000 annually, based on qualifications and experience.

Employment Type: Full-Time, Salaried

Schedule: Monday–Friday, typically 3:00 PM–11:00 PM. Flexibility is required based on operational needs.

Territory: Northern Suburban Chicagoland

At Crescent, we recognize the importance of supporting the people who lead our teams.

We offer:

• Competitive salary
• Discretionary bonus opportunity
• Health, dental, and vision insurance
• 401(k) retirement plan
• Paid parking
• Company-issued cell phone
• Opportunities for professional growth and leadership development

If you're a dedicated leader who enjoys working with people, takes ownership of results, and thrives in a hands-on operational environment, we want to hear from you!

Join a company with a long-standing reputation for service excellence and become part of a team that values leadership, accountability, and teamwork.

Apply today and take the next step in your career with Crescent Cleaning Company!

Please attach your current resume when applying.