Maintenance Technician - Northland Heights

Mills Properties Technician

Mills Properties is an award-winning property management company with 34 communities located throughout St. Louis, Kansas City and Columbia, MO – and growing. Our success is rooted in the hard work and unfaltering dedication of our team members. Driven by our mission of providing the setting for living life's best moments, we desire to see our team members excel and leave work every day with a sense of pride and accomplishment.

Mills Properties Core Values:

• Act Like an Owner
• Find a Better Way
• Go the Extra Mile
• Pay it Forward
• Achieve Together

We invest heavily in our team members with our Total Rewards Package. Mills Properties has been recognized as a 2025–2026 Top Employee Benefits Award Winner, with both Missouri and national recognition in the areas of medical, dental, vision, life, disability, flexibility and time off, retirement and other supplemental benefits. Additionally, we were recently named a 2026 National Apartment Association Top Employer, reflecting our commitment to creating an exceptional workplace for our team members.

Our Total Rewards Package Includes:

• Base Pay – Your regular salary or hourly wage, paid on our standard payroll schedule
• Incentive Pay – KPI/Performance-based bonuses, maintenance emergency call back pay and multi-site support incentive pay – all for eligible team members only
• Benefits – Health, dental, vision, life insurance, and disability coverage for full time team members, Employee Assistance Program
• Retirement Contributions – 401(k) employer sponsored plan and contributions
• Health Savings Account HSA – Employer contributions
• Paid Time Off (PTO) – Vacation, sick time, and personal days (Accrue 18 days first year). Active military team members are also provided up to five (5) paid workdays per calendar year for military training, drill, or related short-term service obligations
• Paid Holidays – Thirteen paid holidays per year
• Professional Development – Training, certifications, or career development investments tailored to specific roles and development plans
• Discounts – 20% housing discount (*select communities)
• Pet Insurance - Discounted options
• Team Member Assistance Fund – For team member qualifying events when criteria is met
• Vacation Travel Incentive Program – travel/vacation voucher for team members when key tenure milestones are reached
• Stipends – Vehicle and mobile device stipends and mileage reimbursement for eligible team members
• Other Perks and Allowances – Work clothing allowances, referral bonuses and team events, anniversary gifts

About the role

We are looking for experienced technicians who will use their knowledge to maintain an inviting property and address its needs, including appearance, safety, the make-ready process, preventative maintenance, and repair.

Pay is based on experience — starting at $25/hr.

This role qualifies for the following bonus structure:

• Monthly Renewal Bonus
• Quarterly Bonus - up to $1300 (Performance Based)

How you will be successful

• Complete service requests in an effective, timely manner and to the satisfaction of residents
• Perform preventive maintenance on property buildings, units, appliances, and equipment
• Ensure all repairs, replacements, and clean-up are completed for the make-ready process
• Communicate daily with the property office, reporting on the progress of service requests and make-readies
• Identify and report any safety concerns, hazardous conditions, or maintenance needs to management
• Assist other maintenance team members as needed
• Monitor pool operations on a daily basis and maintain appropriate health department standards
• Maintain curb appeal by assisting with groundskeeping and picking up litter
• Assist with housekeeping, inspections, and other tasks as assigned by the property manager or maintenance supervisor
• Maintain positive communication with residents and provide excellent service through courteous and timely responses to resident needs and concerns
• Perform call-back emergency service as required
• Maintain organization and cleanliness of work areas and maintenance shops
• Abide by Mills policies and procedures and all laws pertaining to Fair Housing, the Americans with Disabilities Act, etc
• Embrace Mills Core Values and apply them to all areas of responsibility

What you need

• High school diploma or GED; trade school degree preferred
• Minimum one year of maintenance experience preferred
• EPA Certification Type I and II, or Universal, required; or willingness to complete certification within the first 90 days of employment
• Proven ability to maintain composure and solve problems with keen insight when faced with obstacles
• Ability to work a varied schedule, including weekends, holidays, and on-call shifts
• Ability to work in extreme environmental conditions (heat, cold, rain, snow, etc.)
• Valid driver's license
• Adept at building relationships and working in a team environment, with a proven track record of sharing ideas, providing encouragement, building on others' ideas, giving due appreciation, and bringing out the best in others

Mills Properties, Inc. is an Equal Opportunity Employer.

This description is not intended to be, and should not be construed as, an all-inclusive list of all responsibilities, skills, efforts, or working conditions associated with the position. While this description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add, or remove duties and to assign other duties as necessary.