Senior Analyst, US International Tax

Company Description

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.

Join us to put AI to work for people.

Job Description

The Sr Analyst, US International Tax reports to the Director, US International Tax. This position will support the US International tax provision and compliance functions. The successful candidate will operate independently in a fast-paced, dynamic environment while building and maintaining strong working relationships across the organization and with external advisors. This position will be based in Santa Clara, California, USA.

What You Get to Do in This Role:

• Support the US international quarterly and year-end tax provision process, including preparation of workpaper for GILTI, FDDEI, BEAT, Subpart F, foreign tax credits (FTCs), Section 987, Section 174, CAMT and other relevant areas.
• Support the US international tax compliance processes (e.g., 5471, 8858, 8865, 8991, 8992, 1118), ensuring accuracy and timely submission.
• Support tax-related administrative and operational matters as needed such as applying for EIN, tax residency certificates, preparation of W-8BEN, 8832, etc.
• Prepare tax memos related to tax positions taken and required disclosures; maintain audit-ready tax documentation and technical support materials.
• Assist the team in developing advanced tax modeling capabilities. Prepare tax modeling to project annual Effective Tax Rate (ETR) and cash tax impacts to evaluate cross-border transactions, entity structures, and other strategic business projects.
• Champion an "AI-first" culture within the global tax team by driving continuous learning and upskilling initiatives. Identify automation opportunities, translate tax complexities into technical requirements, and support the rollout of modern AI-driven workflows for US International tax provision and compliance processes.
• Assist preparation of response to tax audit information requests.
• Monitor and analyze changes in domestic and international tax laws and regulations; assess their impact on the company and recommend proactive responses to relevant stakeholders.
• Support ad hoc projects and special assignments as needed.

Qualifications

To be successful in this role you have:

• CPA, JD, or equivalent professional certification required; MST, LLM, or additional advanced degree preferred.
• 5+ years of progressive tax experience in public accounting (Big 4 or equivalent) and/or industry roles; experience with large U.S.-based multinationals or SaaS companies is strongly preferred.
• Strong technical knowledge of U.S. international tax rules with experience in multinational tax operations, tax provision and compliance.
• Excellent analytical and financial modeling capabilities, including experience with tax modeling.
• Solid skills in tax research, technical analysis, and documentation to support and defend tax positions; ability to maintain audit-ready documentation.
• Strong critical thinking skills, highly organized, detail-oriented, and self-motivated, with strong project management skills and the ability to manage multiple priorities in a fast-paced, evolving environment.
• Team player who builds strong working relationships across departments and demonstrates collaborative problem-solving.

For positions in this location, we offer a base pay of $116,400 - $192,100 , plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

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Employee Type: RegularRegion: AMS - North America and CanadaWork Persona: Flexible