IT Operations Analyst

Salesforce DeveloperOur not-so-secret sauce.Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Salesforce Developer at Marsh Agency.Marsh Agency helps people and organizations manage risk and prepare for the future through insurance, benefits, retirement, and wealth management strategies. We believe in hands-on proactive service, data-driven insights, and understanding how global events can impact local decisions. As a trusted partner, we show our clients what's possible and guide them during every step of their journey.A day in the lifeAs an IT Operations Analyst on the IT Strategy & Operations team, you will serve as a central hub for enabling strong operational and financial management across the IT organization. You will own core IT financial planning activities (forecasting, budgeting, and spend management), with a particular focus on outside services and third-party spend. This role will also manage day-to-day vendor relationships and contract administration activities, ensuring work is delivered as expected and vendors and contractors are onboarded and offboarded smoothly. The ideal candidate can operate independently, bring structure to ambiguity, and partner effectively with IT leaders, Finance, Procurement, Legal, Accounts Payable, and vendors.Our future colleague.We'd love to meet you if your professional track record includes these skills:IT financial planning, forecasting & budget management (outside services focus)Vendor management, contracting support & performance monitoringQualifications:Bachelor's degree in Finance, Accounting, Business, Information Systems, or a related field (or equivalent practical experience).3–5+ years of experience in technology finance, financial planning & analysis (FP&A), IT financial operations, vendor management, procurement/contract administration, or a comparable cross-functional role.Demonstrated experience building and maintaining budgets/forecasts, performing variance analysis, and translating results into clear written commentary and leadership-ready insights.Experience managing third-party / outside services spend in an IT organization (professional services, managed services, SaaS/software, cloud, or related technology categories).Hands-on Excel skills (e.g., pivots, lookups, data validation, reconciliation) and comfort working with imperfect data from multiple sources.Strong organizational skills and attention to detail; ability to independently prioritize work and meet recurring deadlines in a fast-paced environment.Strong written and verbal communication skills; ability to coordinate across IT, Finance, Procurement, Legal, and vendor partners.Sound judgment and discretion when handling confidential financial, vendor, and personnel information.Preferred qualificationsExperience with forecasting and budgeting tools such as Oracle, IBM Apptio, etc.Experience supporting RFx processes, contract renewals, and vendor performance reporting.Experience building simple dashboards or reporting (e.g., Power BI/Tableau) to improve visibility of spend and vendor performance.Experience in financial services, insurance, or professional services environments.We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work.Some benefits included in this role are:Generous time off, including personal and volunteeringTuition reimbursement and professional development opportunitiesHybrid OR Remote workCharitable contribution match programsStock purchase opportunitiesMarsh is committed to providing an inclusive work environment. We aim to attract and retain the best, most qualified people and value colleagues of all backgrounds, without regard to age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law.Marsh and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.If you require an accommodation during the application or interview process, please let us know by contacting View email address on click.appcast.io applicable base salary range for this role is $90,000 to $157,500.Applications will be accepted until: November 20, 2026