AI Business Analyst

Cottage Grove, WI • global IT Job TypeFull-timeDescriptionWHO WE AREJohnson Health Tech is one of the world’s largest and fastest-growing fitness equipment manufacturers, delivering innovative solutions that help people live healthier lives. Through our award-winning portfolio of commercial and residential brands, we serve customers in more than 60 countries worldwide.MISSION STATEMENTTo delight and excite our customers through truly innovative products, unsurpassed quality, and best-in-class customer experience provided by a world-class organization.POSITION OVERVIEWWe are building an internal AI adoption program to help teams across the organization use AI tools more effectively in their daily work. The AI Business Analyst is the operational engine of that program: part BA, part administrator, part trainer, and part internal consultant. In this highly cross-functional role, you will work closely with Finance, Customer Service, Marketing, Operations, and Sales to identify opportunities, support workflows, maintain governance, and measure impact.RESPONSIBILITIESProgram AdministrationManage day-to-day operations of the AI tools adoption program, including access provisioning, tier management, and onboarding coordinationMaintain and update the AI Prompt Library — reviewing submissions, testing new prompts, tagging, and publishing approved contentTrack training completion across teams and coordinate with the LMS administrator to ensure records are accurateSchedule and facilitate AI Office Hours sessions; summarize questions and common issues for IT leadershipMaintain program documentation, including policy updates, FAQs, and workflow guidesTraining & EnablementAssist in the delivery of AI Tools Intro training and use-case workshops for specific teamsDevelop supplemental training materials — job aids, quick-start guides, use-case walkthroughs — as new workflows are identifiedBuild and maintain a library of worked examples: real prompts + outputs (sanitized) that illustrate effective AI use across business functionsServe as a first-line resource for employees with questions about how to use AI tools effectively and safelyWorkflow Development & TestingPartner with team leads to identify repetitive, high-volume tasks that are strong candidates for AI assistancePrototype and test AI-assisted workflows (using Claude and Claude Code), document results, and create guides for broader rolloutSupport web development and marketing teams in using Claude Code for landing pages, A/B test variants, and site work — acting as a liaison between technical and non-technical stakeholdersEvaluate and test new AI tools or features as they become available; provide structured recommendations to IT leadershipGovernance & Compliance SupportMonitor adherence to the AI Tools Governance Policy; flag potential violations for IT Security reviewAssist with incident documentation and initial triage when data handling issues are reportedSupport the quarterly access tier review processContribute to policy updates as the program evolves and new use cases emergeRequirementsEducation: Bachelor’s degree in Information Technology, Business Administration, or a related field.Experience:3+ years of experience in a business analyst, program coordinator, IT operations, or related role Demonstrated experience using AI tools (ChatGPT, Claude, Copilot, or similar) in a professional setting Strong written communication skills — able to write clear, audience-appropriate documentation and training materials Comfortable working across departments and translating between technical and non-technical audiences Organized and self-directed; able to manage multiple workstreams without close supervision Proficiency with standard productivity tools (Microsoft 365 or Google Workspace, project tracking tools, LMS platforms)Travel:A valid driver’s license is required for local travelThis position will be required to travel up to 10% of the time.PHYSICAL REQUIREMENTS & WORK ENVIRONMENTPhysical RequirementsWhile performing the duties of this job, the employee is regularly required to sit for extended periods, use hands and fingers to operate a computer keyboard, mouse, phone, and other standard office equipment. Will be required to communicate both verbally and in writing, view a computer monitor, and perform tasks requiring close vision with the ability to adjust focus. The employee is occasionally required to stand, walk, reach, bend, stoop, kneel, or crouch to access files, supplies, or other office equipment. The employee must occasionally lift, carry, push, or pull materials weighing up to 20 pounds. Repetitive hand, wrist, and finger motion is required for keyboarding and other clerical tasks.Standard Office EnvironmentThis position will require working on-site. The employee must be able to maintain concentration in a variety of work environments and sustain attention to detail while managing multiple priorities. The position requires the ability to reason, analyze information, and make sound decisions promptly. The employee must also be capable of working both independently and collaboratively and of interacting professionally with colleagues, leadership, and external partners. BENEFITS & PERKS• Medical, dental, and vision insurance• Company-paid life insurance and AD&D coverage• 401(k) retirement savings plan• Paid time off (PTO)• FSA and HSA options• Employee product discounts, wellness resources, and employee assistance programsEqual Opportunity Employer, including Protected Veterans and Individuals with Disabilities.