Scaled Services Strategy and Operations Manager II, AI Transformation, Google Cloud

Scaled Services Strategy and Operations Manager II, AI Transformation, Google Cloud Locations: Chicago, IL, USA; Atlanta, GA, USA; Austin, TX, USA; Boulder, CO, USA. We are looking for a talented professional to join the Google Cloud Go-to-Market Strategy and Operations team, serving as a trusted advisor across Sales, Customer Engineering, Finance, Marketing, Partners, and Google Cloud Consulting. About the job As the Scaled Services Operations Manager, your goal is to fundamentally rewire how the Google Cloud ecosystem operates. You will hunt down complex, manual bottlenecks across our business and replace them with transformational AI, automation, and agentic solutions. You will own the entire lifecycle of operational transformation: from mapping out the end‑to‑end business process and analyzing the data to building the solution. You will be expected to self‑build the initial V1 AI prototypes and then serve as the bridge to engineering teams, translating operational needs into precise, foolproof technical requirements. Responsibilities Drive complex and cross‑functional projects and processes as a key contributor with limited guidance. Map and analyze end‑to‑end business processes to identify opportunities where AI‑driven automation or agentic solutions can transform operations and drive efficiency. Act as the bridge between operations and technology by prototyping self‑built AI tools or translating operational needs into precise technical requirements for delivery teams. Define and develop key analysis and generate executive‑level insights and recommendations to address strategic issues and respond to executive leadership requests. Support functional teams by understanding strategic issues to enable a common set of processes and solutions. Preferred qualifications MBA or other relevant advanced degree. Experience and comfort with large datasets, synthesizing insights and recommending actions from data. Experience identifying AI and automation opportunities and translating complex business processes into clear technical requirements. Experience with or at large enterprise organizations, managing internal stakeholders, and presenting to executives and technical management teams. Experience planning and managing at both the strategic and operational level, with the ability to be successful in a complex, globally‑scaled product, sales and engineering environment. Distinctive problem‑solving skills, with the ability to work in a fast‑growing, dynamic, and often ambiguous environment. Qualifications Bachelor's degree or equivalent practical experience. 6 years of experience in sales strategy, sales operations, management consulting, finance, or program management. Experience with SQL or other dashboarding and data visualization tools. Experience working with executive‑level clients or stakeholders. Compensation: US: $152,000 - $222,000 (USD) + 15% bonus target + equity + benefits. Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents‑to‑be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire. #J-18808-Ljbffr Google Inc.