Quality Assurance Analyst

Quality Assurance AnalystJoin our team in Denver, CO, and be a part of a vibrant community at the forefront of technology innovation. As a key player in our Division of Information Technology Services (ITS), you'll have the opportunity to ensure the delivery of quality software and contribute to the development of cutting-edge solutions.Responsibilities include:Develop and establish quality assurance standards and measures for ITS.Ensure quality testing of all in-house or commercial-off-the-shelf (COTS) products.Apply end-to-end testing practices including writing test cases and scenarios.Determine usage of and potentially create automated testing structures.Contribute to quality assurance measures and testing standards for new applications, products, and/or enhancements.Ensure testing activities allow applications to meet business requirements and systems goals.Analyze documentation of any new application under development or consideration.Create test plans by translating business and functional requirements into test cases.Execute test cases to ensure products, COTS solutions, or systems meet approved requirements.Perform or assist in testing and installation of both in-house and COTS products and applications.Collaborate with software and systems personnel in application testing, such as system, regression, and load testing.Make recommendations on test cases that are candidates for automation.Use appropriate testing tools to automate integration and user interface tests.Analyze formal test results to identify and resolve defects, bugs, errors, deployment/configuration issues, and interoperability flaws.Make recommendations for improvement of applications and/or systems to the Customer Engagement team.Review and analyze the effectiveness and efficiency of existing applications and systems.Responsible for defect reporting and provides input to the Manager of Data Analysis/QA regarding release decisions.Advise in the evaluation and solution of highly technical and complex testing functions and features, problems, and bugs.May peer review testing efforts of other QA analysts to provide feedback and mentoring.Communicate test progress, test results, and other relevant information to project stakeholders and management.Work with software engineers to ensure QA standards are adhered to, including unit testing that promotes quality coding standards.Assist in the development of change control processes, practices, and guidelines for new and existing technologies.Provide advanced Tier III support to customers.Contribute to ITS' IT Service Management (ITSM) system by documenting and sharing knowledge with others.Attend meetings and training as required.Perform other duties as assigned.QualificationsGraduation from an accredited college or university with a bachelor's degree and three years of relevant quality assurance/automated testing experience.Or three years of experience as a Business Analyst or Software Engineer in the Colorado Judicial Department.Additional work experience in these or other related fields may be substituted on a year-for-year basis for the required formal education.