Systems Engineer

Job Description

Job Description

We are seeking a Maximo Application Suite (MAS) Technical Engineer with 1+ years of experience to provide day-to-day sustainment, migration support, and hands-on implementation across Maximo environments supporting NASA’s Office of Strategic Infrastructure. The role blends Maximo platform engineering (installation, configuration, integrations, security, mobile, containerization) with sustainment, workflow administration, data validation, reporting, and end-user support.

Job Description:

•Provides installation, configuration, upgrades, patching, and troubleshooting activities for IBM Maximo Application Suite (MAS).

•Demonstrate knowledge of IBM Maximo architecture, automation scripting, and Maximo Integration Framework (MIF), including REST API integrations; define API messages, error handling, and monitoring strategies for integrations.

•Support integration architecture with NASA’s enterprise systems; implement secure API management and authentication standards.

•Perform application configuration; develop automation scripts using Python, XML, JavaScript, and JSON; support data modeling for BI/reporting.

•Configure and support Maximo Mobile, including SSO implementations; create mobile app configurations using the MAF Configuration application.

•Support MAS user synchronization with Microsoft Entra ID; demonstrate working knowledge of OpenShift Container Platform within enterprise MAS deployments, including Docker‑based configurations.

•Monitor system performance and escalate infrastructure/integration issues; validate accuracy and completeness of standard and custom reports following migration activities.

•Execute migration‑related configuration activities under architectural direction, including data validation and system alignment tasks; maintain stable performance and service levels without disruption throughout the migration lifecycle.

•Test system changes and support patching, upgrades, and new feature deployments across development, test, staging, and production; validate successful execution of server patching, upgrades, and maintenance activities impacting application performance.

•Maintain and update reporting to meet evolving operational, analytical, and compliance requirements (e.g., BIRT, Power BI); track software license utilization and assist with documenting updates, renewals, and procurement needs.

•Develop/update training materials; conduct user training sessions; document configurations, procedures, workflows, work instructions, and technical processes for continuity and audit readiness.

•Utilize Jira Service Management (or comparable ticketing systems) to manage and track technical issues and service requests.

Basic Qualifications:

•Bachelor’s degree in Information Systems, Computer Science, Engineering, Facility/Asset Management, or a related field.

•1+ years of systems engineering or enterprise application support experience with Maximo/MAS

•Demonstrated expertise in Maximo architecture, MIF, automation scripting, and API integrations.

•Hands‑on administration of Maximo/MAS, including installation, configuration, workflow management, role‑based access, and system troubleshooting.

•Linux experience (scripting, system operations, performance management); working knowledge of containerization/OpenShift for enterprise MAS deployments.

•Experience supporting multi‑environment operations (dev/test/stage/prod), upgrades, patches, and change deployments.

•Proficiency diagnosing application, database, and integration layer issues; strong data integrity validation and reporting enhancements (e.g., BIRT, Power BI).

•Strong analytical, documentation, problem‑solving, and communication skills with a proven ability to collaborate with cross‑functional technical and leadership teams and support end users.

Preferred Qualifications:

•Experience with Maximo to MAS migrations; familiarity with NASA‑specific facilities operations

•Experience maintaining enterprise‑level integration architectures, MAS licensing/user synchronization, large‑scale deployments, performance tuning, HA configurations, and MAS observability tools.

•Experience with SQL, reporting tools (Cognos, BIRT, Power BI), or ETL processes.

•Experience supporting large‑scale federal facilities, asset management, or real estate programs; knowledge of federal cybersecurity/compliance/IT governance (e.g., NIST/FISMA).