Industrial Reliability Technician -- Refrigeration & Utilities

Job Description

Job Description

About the Role

As an Industrial Reliability Technician, you keep our ice production humming. Your mission: ensure every system in the plant runs safely, efficiently, and predictably. You’ll blend hands-on maintenance with continuous improvement, using lean tools to slash downtime and elevate quality.

Salary: $28 – $32/hour

A Day in the Life

• Start with a walk-through: verify equipment readiness, review overnight logs, and complete safety checklists as required by the Safety/Risk Management Department.
• Execute preventive maintenance, interpret blueprints/schematics, and diagnose issues on production equipment to rapidly restore operation.
• Operate processing machinery when needed to improve throughput and reduce downtime.
• Care for utilities and water plant operations: Ice Makers, Compressors, Heat Exchangers, Ammonia and Freon Refrigeration Systems, Pumps, Condensers, and Compressors.
• Check product quality by visually inspecting ice for clarity, cube size, and hole space.
• Coordinate repair-part ordering and inventory so critical spares and service tools are always ready.
• Lead or participate in Kaizen events and value stream mapping; use VSM, A3, and other lean methods to target waste and boost reliability.
• Apply advanced root cause analysis with data to identify failures and implement durable countermeasures.
• Tackle minor facility and grounds work—change bulbs, paint, and complete small structural repairs.
• Coach team members in safe tool and equipment use; assist with bagging product and, at times, direct production workflow based on equipment output.
• Perform basic electrical/electronic maintenance independently, adhering to elevated electrical and chemical safety controls.
• Actively identify, monitor, and correct industrial health and safety issues.
• Uphold our Code of Business Ethics—honesty, integrity, and the highest standards of conduct—and treat safety as personal.

How You Lead Continuous Improvement

You model our “True North” attributes: voice of the customer, respect for the individual, fact-based, no-nonsense communication, servant leadership, and relentless improvement. You collaborate across teams, champion lean principles, and surface opportunities for better performance to the Operations Manager.

Essential Mental Functions and Skills

• Read and interpret English documents (safety rules, operating/maintenance instructions, procedures).
• Work in a constant state of alertness and in a safe manner, unfatigued.
• Accurately gauge time and distance; quickly store/recall instructions in short-term memory.
• Concentrate on tasks requiring high cognitive function and sound judgment.
• Cope with sudden changes, emergencies, and alarms; demonstrate a caring, committed, and concerned attitude about safety.
• Exhibit fast reflexes, unimpaired coordination, and rapid response to stimuli.
• Not be mentally or physically impaired in a way that adversely affects safe, competent performance.
• Take prompt and appropriate action in response to operating conditions.

Collaboration

Internal: Plant Manager, Plant employees, Regional VP, VP Engineering
External: Vendors, Contractors

Supervisory Scope

None. While you may occasionally help direct production workflow, this is an individual contributor role with no direct reports. Maintain a professional demeanor with vendors, suppliers, and contractors, and demonstrate a commitment to Reddy Ice’s values and priorities.

Education and Experience

Required:

• 6–8 years of experience in an industrial maintenance operation
• Maintenance Certification from ONE of the following:
  • Journeyman Certification/License in Electrical, Plumbing, Mechanical Disciplines — State Certifying Authority
  • Certified Assistant Refrigeration Operator — Refrigerating Engineers and Technicians Association
  • Certified Maintenance Technician Level III — International Maintenance Institute
  • Certified Maintenance and Reliability Technician — Society for Maintenance and Reliability Professionals

Preferred:

• 8+ years of experience in an industrial maintenance operation
• Completion of TWO of the following Certifications:
  • Programmable Logic Controller Certification — Electronics Technicians Association International
  • Journeyman Certification/License in Electrical, Plumbing, Mechanical Disciplines — State Certifying Authority
  • Certified Industrial Refrigeration Operator — Refrigerating Engineers and Technicians Association
  • Certified Maintenance Technician Level III — International Maintenance Institute
  • Certified Maintenance and Reliability Technician — Society for Maintenance and Reliability Professionals
  • High School diploma or GED

Working Conditions and Physical Requirements

From office spaces to plant floors and outdoor areas, you’ll encounter extreme temperature changes, electrical hazards, ammonia, and heavy moving equipment. Expect nights and weekends, occasional travel, and possible overtime. The pace is fast and dynamic—stress management, collaboration, and sound reasoning are essential. Attention to detail and organizational strength are critical. You must use hand and heavy electric tools and be able to lift at least 45 lbs.

Technical Proficiencies

• Electrical Troubleshooting
• Electrical Systems & Diagnostics (Heavy Equipment)
• Equipment Diagnostics & Troubleshooting
• Equipment Repair & Maintenance