Operations & Fulfillment Analyst

Warehouse And Logistics Analyst

Lovevery is a fast-growing digitally native brand co-founded by successful serial entrepreneurs and based in Boise, Idaho. Our customers are parents, and our mission is to help them feel confident they are giving their children meaningful development experiences in the critical early years of life. Taking a science-based approach, Lovevery products have won awards from Red Dot, Parents' Choice, and NAPPA. Lovevery was named one of Fast Company's 10 most innovative education companies of 2022.

The Warehouse and Logistics Analyst supports global warehouse operations, outbound shipping performance, and inbound ocean freight execution. This role is responsible for managing day-to-day 3PL performance, auditing shipping and compliance processes, and ensuring efficient movement of goods through the network. It requires strong experience in warehouse operations and logistics, with a focus on cost optimization, service level adherence, and operational visibility.

Attributes Required for Success in the Role

• Warehousing and 3PL Management – This role serves as the primary owner of 3PL performance globally. You are a hands-on operator who understands warehouse KPIs, has experience working with third-party logistics partners, and can enforce SLAs and operational standards.
• Operational Detail Orientation – You are comfortable working in the details of warehouse performance, shipping audits, and compliance tracking to ensure accuracy and consistency.
• Communication – You serve as a primary point of contact for 3PL partners and communicate clearly with both internal and external stakeholders.

Responsibilities

Warehousing and 3PL Management

• Serve as the daily point of contact for eight global warehouses, supporting issue resolution and operational alignment.
• Monitor warehouse performance to ensure timely and accurate fulfillment, identifying and addressing backlog risks.
• Track and support adherence to KPIs and SLAs across warehouse partners. Audit warehouse processes and maintain logs to ensure operational accuracy and compliance.

Shipping and Carrier Management

• Audit outbound shipping to ensure appropriate carrier and service level selection.
• Identify opportunities to optimize shipping cost and performance through service selection and routing.
• Own quoting and re-bidding processes for carrier services to reduce cost and improve service levels.

Inbound Ocean Logistics and Compliance

• Own inbound ocean freight execution, including booking coordination, tracking, and on-time delivery to warehouses.
• Track shipments and escalate risks that may impact inventory availability.
• Support HTS code management and tariff compliance processes.
• Validate shipment and customs documentation to ensure alignment with operational execution and escalate discrepancies.

Customs and Compliance Support

• Collaborate with the compliance team to ensure tariff codes are properly assigned and maintained.
• Support validation of customs documentation with freight forwarders.
• Maintain alignment between supplier data, shipping documentation, and compliance requirements.

Qualifications and Attributes

• 2+ years' experience in inventory management, warehouse operations, or logistics on a global scale.
• 2+ years' experience in warehouse operations or 3PL management.
• Experience with ERP systems (NetSuite preferred).
• Proven ability to track and improve KPIs for fulfillment, labor, and cost.
• Strong project management skills with ability to manage multiple warehouses and regions.
• Excellent communication skills with both internal stakeholders and external partners.
• Willingness to travel internationally 2-4 times per year.

The Benefits/Perks You'll Enjoy

• Competitive salary, benefits and stock option package
• 3 weeks PTO in year 1 +14 paid holidays
• Generous parental leave
• Any equipment you need to get the job done
• Free/discounted Lovevery products

Lovevery is proud to be an equal opportunity employer that values diversity in all forms. All employment decisions at Lovevery are based on business needs, job requirements, and individual qualifications, without regard to race, religion, national origin, sexual orientation, gender identity, HIV status, marital status, or any other status protected by the laws or regulations in the locations where we operate.