Light Commercial Technician - Bakery/Deli

The Arcticom Group (“TAG”) is a U.S.-based network of commercial and industrial mechanical services companies that provide HVACR service, maintenance, and installation services throughout North America. TAG is committed to being an “employer of choice” and ensuring employees have a home where they can learn and grow. With competitive compensation and an attractive benefits package, TAG is an exciting place to work.

RUI is seeking a Light Commercial Refrigeration Service Technician to support bakery and deli customers in and around the Everett, WA  area.

Role Summary:

The Light Commercial Refrigeration Service Technician is responsible for diagnosing, servicing, and repairing bakery and deli refrigeration equipment in active retail environments. This role focuses on self-contained and small remote systems and requires strong troubleshooting skills, customer communication, and the ability to work independently in the field.

Roles and Responsibilities:

• Troubleshoot, service, and repair light commercial refrigeration equipment, including reach-in coolers/freezers, prep tables, bakery display cases, deli cases, and small walk-in coolers/freezers
• Diagnose refrigeration, electrical, and mechanical system issues and perform repairs efficiently
• Perform preventive maintenance to ensure system reliability and food safety compliance
• Check refrigerant levels, pressures, superheat, and subcooling
• Replace compressors, evaporator and condenser fan motors, contactors, relays, and controls as needed
• Identify and repair refrigerant leaks in compliance with EPA regulations
• Safely recover, evacuate, and charge refrigeration systems
• Communicate clearly with customers regarding repairs, recommendations, and equipment condition
• Complete service documentation accurately using mobile service platforms
• Maintain service vehicle, tools, and parts inventory
• Follow all company safety policies and jobsite procedures

Skills and Qualifications:

• Minimum of 2 years of light commercial refrigeration service experience
• Hands-on experience with bakery, deli, grocery, or foodservice refrigeration equipment
• Strong electrical and refrigeration troubleshooting skills
• EPA Universal Certification required
• Ability to work independently with minimal supervision
• Strong customer service and communication skills
• Ability to prioritize service calls and manage daily workload
• Valid driver’s license with a good driving record
• Willingness to participate in on-call rotation and occasional overtime

Preferred Qualifications:

• Experience servicing bakery display cases and deli prep equipment
• Walk-in cooler/freezer service experience
• Basic hot-side equipment knowledge (ovens, proofers, warmers)
• Experience using digital service platforms and mobile dispatch systems
• Prior grocery or retail refrigeration service experience

Benefits

• This is a union position offering a highly competitive Union pay and benefits package in accordance with applicable CBA. Current union membership is not required; membership will be facilitated by the employer for the right candidate.

• Paid vacation and holidays in accordance with applicable CBA
• Year-round, steady work
• Opportunities for advancement
• Supportive, team-based work environment