Veterinary Receptionist

Receptionist Position at Well Pets Veterinary Clinic and After Hours Urgent Care

When you join Well Pets Veterinary Clinic and After Hours Urgent Care, you are committing to a standard of excellence recognized across the industry. We are proud to be an AAHA Accredited small animal practice, reflecting our commitment to the highest quality medical standards in every interaction. Our community deeply trusts the quality of care provided here, evidenced by our excellent 4.6-star Google rating. This is an exciting opportunity for you to contribute your skills to a respected practice that prioritizes both comprehensive wellness and critical urgent care services in Irmo, South Carolina. Well Pets is committed to helping all of our teammates do their best work. Although we are deeply rooted in Irmo, we are part of a larger network that provides robust support aimed at helping you succeed professionally. We believe in investing in your future, offering programs designed to help you achieve your specific career goals, whether that means becoming a credentialed technician, advancing into a leadership position, or taking on new medical responsibilities. You will find a culture here focused squarely on education and professional growth for all teammates. The quality of medicine you will practice here is dynamic and high-level. As an AAHA accredited small animal practice offering both standard wellness care and specialized After Hours Urgent Care, you will handle a diverse and rewarding medical case load daily. To ensure exceptional patient outcomes, our affiliation means that you have immediate access to internal specialty consultations, allowing you to collaborate with experts across various fields when needed. This comprehensive support structure ensures you are empowered to deliver sophisticated diagnostic and treatment plans for every patient who walks through our doors. Irmo, SC offers the perfect blend of a relaxed, suburban atmosphere and convenient access to the best of South Carolina living. Located just northwest of Columbia, Irmo provides a comfortable setting to live and practice medicine, known for its pleasant neighborhoods and proximity to outdoor recreation, including nearby Lake Murray. This community-focused area is ideal if you are looking for a welcoming environment where you can build lasting professional relationships and achieve a great quality of life outside of the clinic.

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder - sometimes these messages get filtered out.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

Responsibilities and Benefits

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love. Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

Health & Wellbeing

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Financial Security

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Valuable Perks

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact View email address on click.appcast.io with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.