QSR General Manager

The General Manager is responsible for overseeing all operations and standards of the restaurant:

• Oversee all daily operations to ensure company standards, policies, and procedures are consistently executed across the restaurant
• Lead and support culinary and service teams to maintain high standards of food quality, presentation, portioning, and speed of service
• Manage cash handling, deposits, and financial controls with accuracy and accountability
• Monitor labor, scheduling, and payroll to align with budget goals while maintaining a strong guest experience
• Address and resolve guest concerns promptly and professionally, turning feedback into opportunities for improvement
• Recruit, hire, train, and develop team members while fostering a positive, performance-driven culture
• Analyze financial reports and operational metrics to drive profitability, efficiency, and continuous improvement

Qualifications:

• 2+ years of experience as a General Manager for $2.5M+ QSR or full-service restaurant
• Proven restaurant leader with strong operational, people-management, and team development experience
• Financially savvy with hands-on experience managing P&L - labor, budgets, and overall restaurant performance
• Organized and systems-minded; skilled in scheduling, inventory, vendor coordination, and comfortable using restaurant technology and tools (POS, Google Workspace, and back-of-house systems)
• Collaborative, growth-oriented leader who values transparency, guest experience, and building a positive, people-first culture