Lead Server

JOB DETAILS

At Restaura , we believe dining is more than a meal-it's an experience rooted in hospitality, connection, and care. We're looking for personable, dependable Waitstaff to deliver exceptional service and create meaningful interactions with residents every day. This role is essential in building a welcoming environment and ensuring every dining experience reflects our commitment to quality and hospitality.

What You'll Do:

• Deliver warm, polished, and attentive service to every guest.
• Share your knowledge of food, wine, and cocktails to guide guests through their experience.
• Support and lead the front-of-house team to ensure smooth daily operations and consistent service standards.
• Act as a point of contact between servers, kitchen, and management to ensure seamless communication and execution.
• Assist in training new front-of-house staff and reinforcing service standards.
• Monitor dining areas to ensure a positive guest experience and resolve any service issues promptly and professionally.
• Participate in pre-shift meetings and communicate daily goals, specials, and service notes to the team.
• Oversee table assignments, pacing, and timing to optimize flow of service.
• Support the team by running food, resetting tables, and assisting as needed during peak periods.

What We're Looking For:

• Previous experience in a lead server or supervisory role in a hospitality setting.
• Strong communication and leadership skills with the ability to motivate and support a team.
• A passion for hospitality and creating memorable guest experiences.
• Excellent knowledge of food, beverages, and service standards.
• Ability to work in a fast-paced environment and remain calm under pressure.
• Professional appearance and demeanor with a positive and proactive attitude.

Physical Requirements:

• Able to speak clearly and listen attentively to staff, peers, supervisors, guests, and clients.
• Able to read and write to facilitate effective communication.
• Ability to present information clearly in one-on-one, small group, and large group settings.
• Ability to lead meetings and trainings covering basic health, safety, culinary, and service topics.
• Able to stand and walk for extended periods of time.
• Able to lift, carry, push, and pull up to 30 lbs. regularly and up to 50 lbs. occasionally.
• Comfortable working on feet for extended shifts and navigating a busy service environment.

Job Type: Full-time

Work Location: In person

Restaura, part of the Phoenix3 Collective portfolio, is a leading hospitality and culinary culture specialized in food and dining management services. Through its dedication to innovation and exceptional service, Restaura is setting new standards for food and dining management services in senior living and active aging communities. Restaura leverages state-of-the-art technology, data analytics, and forward-thinking strategies to craft dining experiences and business solutions tailored to the unique needs of its clients. Restaura combines the latest advancements in nutrition science, culinary artistry, and hospitality to create truly extraordinary experiences. More information about Restaura can be found at Restaura | The Future of Senior Living Dining

Don't meet ALL the requirements but think you have the ability and determination to have an impact in this role? Let us know! Data shows that diverse candidates may be less likely to apply when they do not think they meet all the job requirements, but very few successful candidates possess all the requested skills and experiences. We are a culture of learners, and we want culture accelerators who are willing to learn and grow. If you think that is you and this role fits with your career aspirations, give it a shot!