Sr Profit Center Office Administrator

Job Description

Job Description

Hajoca Corporation is one of the country’s largest privately-held wholesale distributors of plumbing, heating & cooling, and industrial supplies. Founded in 1858,Hajoca is a company based on the principles of “Service, Integrity, Reliability,” and on relationships of trust and support with teammates, customers, and suppliers. Throughout its history, Hajoca has played an active role in shaping advances in plumbing. However, we attribute our success to two simple truths; a unique business philosophy and talented people. Hajoca is all about the people, who give us our advantage, and who will guide us successfully into the future.

Although Hajoca is a large company, we work in a decentralized environment where each of our locations, called Profit Centers (PCs), is run by the Profit Center Manager as if it were their own small business. A typical Profit Center is the heart of our business and consists of a warehouse, counter, sales office, and (sometimes) a showroom. Our PCs conduct business under unique trade names and offer a customized business approach, honoring what’s special about each local marketplace.

Hajoca is one of those trade names and is looking for a Sr Profit Center Office Administrator at their Compton, CA location.

Pay for Sr Profit Center Office Administrator is between $21.50 and $26.00 per year at this location.

Are you organized and detail-oriented? Are you able to efficiently manager competing priorities? Do you thrive on analyzing and solving problems to help ensure the business runs smoothly? If so, we’d like you to join our team as a Senior Profit Center Office Administrator .

About the Role:

You will:

• Provide training and guidance on administrative tasks to other Profit Center teammates to ensure adherence to company policies and delivery procedures.

• Serve as an escalated point of contact for customers with inquiries or concerns and ensure a high level of customer satisfaction.

• Manage contracts, relationships, and accounts payable for all vendor services, including cleaning, landscaping, maintenance and other utilities.  

• Manage accounts receivable for the Profit Center, including payments on credit accounts and all cash sales transactions.   

• Maintain daily files for the Profit Center to include ship tickets, purchase order receivers, deposit back-ups, cash journals, and all daily reconciled reports. 

• Perform daily, weekly, monthly, and annual reconciliation of all reports contained in the Manager’s Checklist. Perform an annual internal audit of the business utilizing the Manager’s Compliance Questionnaire. Ensure the Profit Center is in compliance with all administrative company policies.

• Conduct onboarding tasks with all new teammates. Including, new hire paperwork, I9 completion, onboarding benefits, systems, and processes. 

• Develop and maintain administrative workflow of the business.

• Perform accurate and timely invoicing of all customer shipments daily. Inform appropriate teammate of any discrepancies noted on tickets that require review.

• Generate daily invoice preview report for management review.

• Review purchase order debit memos and debit cancellations ensuing all required documentation is included and communicate to Centralized AP team in an accurate and timely manner.

• Reconcile daily cash sale transaction payments and cash funds in the system, prepare the bank deposit, scan and process checks, prepare and submit required deposit paperwork to the Support Center.

• Reconcile petty cash transactions monthly, prepare and submit required deposit paperwork to the Support Center.

• File invoiced pick tickets, manifests, Hazmat manifests, receiving paperwork, deposit backup, and all reconciled reports daily. Maintain required files including credit card authorization forms and deposited checks in accordance with Company policy.

• Create and maintain customer files in the system including tax exemption information, retain customer Tax Exemption Certificates per Company policy.

• Assist co-workers in servicing customers including answering incoming calls, faxing, filing, and photocopying.

• Successfully complete required safety and compliance training programs as assigned.

• Perform other reasonably related duties as assigned by immediate supervisor and other management as required.

About You:

• 2+ years’ experience in a customer service, accounts receivable, accounts payable or similar role

• Possess a proper and valid driver’s license

• Knowledge of basic accounts receivable/payable bookkeeping practices and terms

Our ideal candidate will also:

• Effectively use Microsoft Office software to communicate via email, to review reports and documents.

• Demonstrate outstanding customer service and interpersonal communication skills.

• Possess a high level of accuracy and attention to detail.

• Be able to build and maintain a positive working relationship with customers, vendors, and co-workers.

• Be able to research, analyze data, and solve problems.

• Be able to prioritize work projects and multi-task.

• Read, write, speak, and understand English.

• Be able to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals.

• Be able to learn and operate the computer related systems used to process customer invoices, vendor invoices, and cash sale payments.

The benefits of working with us:

Our culture is well-suited for exceptional people who use their talents to drive business and want to share in the financial success their efforts yield. In addition to a competitive starting wage, we offer a Profit-Sharing Program that provides each team member with an opportunity to earn a direct share of the profits on an annual basis. In addition to our generous compensation package, Hajoca also offers:

Full-time benefits (for team members working 30 or more hours per week):

• Medical, dental, vision, and prescription coverage
• Accident, Hospital Indemnity, and critical care coverage
• Life insurance and Long Term Disability
• Pre-tax accounts for healthcare, dependent care, and commuter benefits
• Paid vacation, holidays, and sick time (sick time also offered to PT team members as required by state law)
• Paid pregnancy and parental leave
• Paid day of community service

Full-time and part-time benefits:

• 401(k)
• Retirement cash account with company contributions
• Targeted training programs focused on your personal and professional growth
• Company wellness program
• Employee discounts
• College tuition benefits

*Please note that benefit offerings may differ for teammates covered under a collective bargaining agreement or employed through an intern program.

EEOC Statement

Hajoca Corporation is an Equal Opportunity Employer (Equal Opportunity Employer/Veterans/Disabled).

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity/expression, national origin, age, veteran status, disability, or any other protected category pursuant to federal, state or local laws and will not be discriminated against on the basis of any such categories/status. Hajoca is committed to providing reasonable accommodations for qualified individuals with disabilities including, but not limited to, during the application process. Please let us know if you need assistance or an accommodation due to a disability.

We are a drug free workplace. Employment is contingent upon pre-employment drug screening, subject to any federal, state and local laws.

#MON

#ZR