Accounts Receivable Specialist

About Welch Equipment


Welch Equipment Company is the premier provider of material handling solutions and represents equipment from the world's #1 manufacturers. Our culture of continuous improvement, or Kaizen, is embedded throughout the organization and is only one of the many "tools" to our success in supporting our employees.


Our core values are:

• Customer Commitment
• Integrity & Accountability
• Act with Urgency
• Respect & Teamwork

Our goal is to provide our employees with the tools needed to build a successful career, not just a job. We provide top notch support for our technicians in the form of manufacturer training, tech support, field service supervisors, on the job training in a controlled environment, cutting-edge technology and leaders trained to support.


We are seeking employees who are ready to join a culture of continuous improvement, positive attitude, and servant leadership. If that's you come build your career with us at Welch Equipment Company and let's continue to set the standard!


Benefits

• Medical, Dental, Vision

• STD, LTD, and Life insurance

• Accrued Paid Sick Leave and Vacation

• 401(k) match

• Compensation Range: 21.00 - 26.00 / hour depending on experience

Work Schedule: Full-time, Mon-Fri 8 hour shift

Brief Position Description (Job Summary)


The person in this position will be responsible for managing various aspects of the accounts receivable process, ensuring accurate and timely application of payments, and supporting internal reporting and month-end close activities.


Responsibilities

• Manage customer accounts by applying payments, researching unapplied cash, reconciling discrepancies, and maintaining accurate account records.
• Proactively monitor and resolve outstanding accounts receivable balances through effective collection efforts and customer communication.
• Partner with customers, sales teams, management, and other internal departments to investigate and resolve payment disputes, account issues, and billing concerns.
• Review customer credit status and assist with account-related decisions, including order holds, releases, and account maintenance activities.
• Manage AR correspondence and inquiries through email, phone, and other communication channels while providing timely customer support.
• Assist with specialized receivable activities, including debit and credit processing, refund requests, and account adjustments.
• Prepare account analyses, aging reviews, and internal reports to support management decision-making and collection strategies.
• Support month-end close activities by ensuring accurate receivable balances, reconciliations, and reporting requirements are completed on time.
• Process assigned administrative and accounting functions, including petty cash management and commission-related support activities.
• Identify collection trends, process gaps, and opportunities for continuous improvement while providing recommendations to enhance efficiency and reduce risk.
• Maintain records related to delinquent accounts, collection activities, credit risks, and account resolutions.
• Ability to work in a constant state of alertness and safe manner
• Additional duties as assigned

Requirements and KSAs

• Three years accounting or relevant experience preferred
• Education is a plus
• MS Word and MS Excel
• Ability to multi-task
• Team driven
• Ability to dive into solving problems and find solutions
• Organizational skills are a must
• Brings positive attitude
• Dependable
• Accurate
• Timely on deliverables