Community Volunteer Engagement Senior Specialist

Job Description Joining The American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. The position is not eligible for relocation assistance. What You Need to Know (Job Overview) Grow the community volunteer capacity, engage external partners and the community to meet local needs for community-based programming including preparedness programs, restoring family links, veteran services and other regionally approved services. Liaise with community programming leads (Executive Directors and Community Volunteer Leaders) to understand and meet workforce needs. Community Services Volunteer management. Create visibility and engagement of internal volunteers, youth groups, and partners in chapter opportunities. Key Responsibilities Design and share new and non-traditional volunteer opportunity types to mobilize the community. Manage the Volunteer Services workforce systems and processes to ensure recurrent and one‑time community services are staffed fully. Serve as a subject matter expert in the design of volunteer opportunities to best meet the needs of the community, organization, and volunteer. Continuous Improvement Data and reporting on Community Services volunteer impact. Program and process improvement. Volunteer and Employee Matrixed Management Directly lead teams of volunteers locally and regionally. Support peers across the region who may lead local community volunteer teams. Travel May involve travel. A current valid driver's license and good driving record is required. Physical Requirements Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand‑eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle and working under challenging conditions. Will include working evenings and/or weekends occasionally. Work Conditions Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24‑hour call during period of major disaster. Minimum Qualifications Education: Bachelor’s degree or equivalent combination of related education and experience required. Experience: 5‑7 years related experience required. Volunteer Management experience preferred. Management Experience: 1 year supervisory experience preferred. Skills & Abilities Excellent oral and written communication skills. Strong training and presentation skills. Interpersonal skills and the ability to relate effectively to people of diverse backgrounds and education levels. Knowledge of group dynamics, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred. Good organizational skills and the ability to handle multiple and continuously evolving priorities effectively are required. Recruiting experience or ability to effectively communicate and represent Red Cross mission and activities in a positive and realistic manner is required. Intermediate proficiency with MS Office applications, including Word, Excel, PowerPoint, and Outlook. Benefits Medical, Dental, Vision plans. Health Spending Accounts & Flexible Spending Accounts. PTO: Starting at 15 days a year; based on type of job and tenure. Holidays: 11 paid holidays comprised of six core holidays and five floating holidays. 401(k) with up to 6% match. Paid Family Leave. Employee Assistance. Disability and Insurance: Short + Long Term. Service Awards and recognition. Equal Opportunity & Fair Chance Statement The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws. #J-18808-Ljbffr