Case Managers

Case Manager

The Jewish Board's Youth and Family Residential Division supports domestic violence survivors and their family members. Using a non-judgmental, trauma-informed approach, staff guide the residents to create and meet personalized recovery goals, to stabilize their families, to develop independent living skills, and to plan effectively to be able to live in a healthy and secure manner. Our work is guided by principles that emphasize the critical importance of safe and stable housing, utilize a culturally competent and anti-racist lens, and respect the dignity and legitimacy of each individual's journey.

Position Overview

The Case Manager working with residents of the Jewish Board's Domestic Violence Programs provides trauma focused services in order to help residents; heal from abuses of the past and find meaning and fulfillment in their lives; develop a safe environment for themselves and their children.

Key Essential Functions

Client Engagement

• Carries a caseload of residents, and provides services to those residents within the scope of program regulations and agency mission.
• Completes client assessments to include, intake assessments, overall client assessments, risk assessments
• Evaluates and assesses clients' functioning, and supports clients in meeting individual goals.
• Advocates on behalf of residents with other services providers.
• Links residents to community based treatment and collaborate with other services providers when coordinating services.
• Practices person-centered and collaborative service planning with clients, also ensuring service plans are completed and signed by residents according to regulatory guidelines and standards.
• Interprets and explains program/agency policies and procedures to residents.
• Develop safety plans
• Provide individual and family counseling.
• Makes referrals and coordinate services for clients, including but not limited to, medical mental health, substance abuse
• Advocates on behalf of residents with other services providers.
• Links residents to community based programs and collaborate with other services providers
• May run groups under supervision
• Participates in weekly case conference
• Participates in audit preparation.
• Other duties as assigned.

Team Process

• Participates in intake, assessment, discharge, weekly case conference, and follow-up conferences.
• Participates in regular staff meetings and trainings. May be asked to travel to offsite meetings and trainings.
• Participates in planning and execution of special and holiday events.

Documentation

• Files incident reports as appropriate.
• Completes regular and timely documentation of all resident interactions, including progress notes and service plans, periodic assessments and psychosocial
• Facilitates monthly roommate meetings when appropriate.

Core Competencies for the Position Include:

• Excellent resident engagement skills
• Strong verbal and written communication skills
• Attention to detail
• Ability to work independently as well as with a team

Educational / Training Required:

• BA degree in Social Work, (BSW) or related field

Experience Required/Language Preference:

• A minimum of one year experience working with Domestic Violence survivors
• A minimum of one year of relevant experience working with similar population Domestic Violence survivors
• Bilingual-Spanish preferred

Additional Qualifications Needed:

• Willingness to work with families affected by Domestic Violence, many with experiences of mental illness, and substance use.
• Compassion and respect for vulnerable individuals.
• Patience and understanding for the sometimes slow process of stabilization and recovery.

Computer Skills Required:

• Familiarity with working in Windows environment
• Ability and willingness to learn new systems and application software

Visual and Manual Dexterity:

• Travel in the community with residents.
• Engage in physical activities with the residence
• Ability to read paper and electronic documents
• Ability to perform data entry into various computer programs as needed

Work Environment / Physical Effort:

Travel in the community with residents

If you join us, you'll have these great benefits:

• Generous paid time off in addition to paid agency holidays and 15 sick days
• Affordable and high-quality medical/dental/vision plans
• Tuition assistance and educational loan forgiveness
• Free continuing education opportunities
• 403(b) retirement benefits and a pension
• Flexible spending accounts for health and transportation
• 24/7 Accessible Employee Assistance Program
• Life and disability insurance

The Jewish Board delivers innovative, high-quality, and compassionate mental health and social services to over 45,000 New Yorkers each year. We are unique in serving everyone from infants and their families to children, teens, and adults. We are proud to employ and serve people of all religions, races, cultural backgrounds, gender expressions, and sexual orientations. We are committed to building diverse, equitable, and inclusive teams to help support our mission, and we strongly encourage candidates from historically marginalized backgrounds to apply to work with us.

More on Equal Opportunity:

We are an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, or any other status protected by applicable federal, state, or local law.