Assistant Manager

Benefits Health insurance Paid time off 401(k) matching Dental insurance Key Responsibilities Restaurant Operations & Leadership Support the General Manager in overseeing daily restaurant operations. Lead and motivate Front of House (FOH) and Back of House (BOH) teams. Maintain high standards for food quality, cleanliness, hospitality, and service. Ensure opening, closing, and shift procedures are completed accurately. Maintain a strong leadership presence on the restaurant floor. Enforce company policies consistently and fairly. Team Development & Accountability Recruit, train, coach, and develop team members. Conduct daily pre-shift meetings to communicate goals and expectations. Provide ongoing performance feedback and recognition. Promote teamwork, professionalism, and a positive workplace culture. Hold employees accountable for performance, appearance, attendance, and service standards. Identify and develop future leaders within the organization. Guest Experience & Hospitality Lead by example in delivering exceptional guest service. Resolve guest concerns professionally and promptly. Maintain restaurant appearance, cleanliness, and dress code standards. Monitor service speed, accuracy, and overall guest satisfaction. Build lasting relationships with guests and the community. Financial Performance & Business Results Assist with labor scheduling, productivity, and labor cost management. Understand restaurant sales, food costs, and operating expenses. Monitor waste, inventory, and cost-control opportunities. Help achieve daily sales and profitability goals.Support restaurant marketing, promotions, and sales-building initiatives. Systems & Operational Compliance Utilize Toast POS for restaurant operations and reporting. Complete and verify daily operational checklists through JOLT . Support inventory management and reporting through Restaurant365 (R365) . Ensure compliance with food safety, sanitation, and workplace safety standards. Maintain accurate operational records and reporting. Qualifications Previous restaurant management or supervisory experience preferred. Strong leadership, communication, and organizational skills. Ability to coach, motivate, and hold team members accountable. Understanding of restaurant financial performance, labor management, and food costs. Passion for hospitality and delivering outstanding guest experiences. Ability to work in a fast-paced, high-volume restaurant environment. Willingness to work flexible schedules, including evenings, weekends, and holidays. Strong problem-solving skills and a positive, solutions-focused attitude. Experience with Toast, JOLT, or R365 is a plus. Our SHINE Core Values At Happy Day Restaurants, our leadership philosophy is built around five core values: S – Servant Leadership: Lead by example, serve others, and empower team members to succeed. H – Heart: Demonstrate compassion, sincerity, gratitude, and trust. I – Inspired: Bring enthusiasm, creativity, and motivation to the workplace. N – Network: Build strong relationships, encourage teamwork, and share resources. E – Excellence: Pursue high standards, professional mastery, and continuous improvement. We expect our Assistant Managers to demonstrate these values every day through their actions, decisions, and leadership. Benefits & Opportunities Competitive compensation based on experience. Health and dental benefits for eligible employees. Paid vacation for eligible employees. Career advancement and leadership development opportunities. Supportive, team-oriented work environment. Opportunity to grow into a General Manager position. Who We're Looking For We want a leader who: Leads from the front, not from the sidelines. Takes ownership and responsibility for results. Is comfortable making decisions and holding standards. Has a passion for developing and recognizing people. Understands that great hospitality begins with a great team. Leads with integrity, consistency, and a strong work ethic. #J-18808-Ljbffr Happy Day Restaurants