Senior Project Manager

Senior Project Manager

The Senior Project Manager is responsible for managing the programming, planning and activation of complex projects under the general supervision of the Director. Ensures the completion of projects are in scope, on schedule, within budget, and meets all program objectives and appropriate government regulations. Acts as a liaison between the client/operational leaders and all other project participants including consultants, contractors, vendors, and all regulatory agencies. Responsible for foundational planning, scheduling, delegation, and oversight of the work pertaining to the project resources and assigned project managers and project coordinators.

The senior project manager utilizing high-level communication skills acting as the liaison between the project team, contractors, customers, key stakeholders and senior leadership. The senior project manager has ultimate responsibility for the overall project delivery. The senior project manager will be the primary owner and communicator regarding the assigned projects. This position is responsible for managing key strategic organizational projects. This includes the establishing of the project governance, communication requirements, project monitoring & control, defining project objectives; identifying, assessing & managing risks and escalations, and aligning leadership support. Will be required to use the existing standard work/processes and tools as part of the assessment and implementation processes. This is a leadership role which is responsible for directing and managing work assignment, schedules, and operational needs of the project coordinators and managers in the design, development and execution of the projects.

Locations Stanford Health Care

What you will do

• Leadership:
• Conduct project intake, develop project teams, define objectives and scope, document current and future-state processes, develop and maintain project schedule, document risks and assumptions, and oversee development, operational workflows and implementation.
• Provides leadership and direction in building client engagement, project development, strategic decision-making, project scope and deliverables.
• Collaborates with and provides recommendations to management related to department policies, procedures, business development opportunities, strategic planning, and resource planning.
• Provide project leadership for large strategic and cross-functional improvement programs for executive stakeholder, department, and project team members by defining strategic intent of programs and overseeing deliverable development to ensure project goals are met.
• Manages project design and structure for department's key endeavors and projects within assigned leadership division, develop strategic input management regarding business objectives of clients for both current and future projects.
• Directs and manages project managers, project/senior project coordinators in the design, development, and execution of projects.
• Mentor other project managers, project/senior project coordinators.
• Relationship Management:
• Coordination with Transition Strategy Senior Operations Manager and BOSI manager on project budget targets, status and resolution of related issues.
• Develop and maintain effective relationships with project owners, operational leaders, business services, IT, vendors, and other project stakeholders.
• Balances both internal and external stakeholder interests to maintain alignment of the project outcomes.
• Understands customer requirements and manages the dynamics of these individuals.
• Work with and drive change across physician groups that balance clinical, academic and research interests.
• Project Management & Financial Acumen:
• Responsible for the coordination and completion of projects. Oversees all aspects of projects. Tracks milestones and anticipates deadlines, assigns responsibilities, and monitors and summarizes progress of project.
• Delivers concurrent various sized projects to successful completion.
• Follows Transition Strategy standard work/processes, policies and processes, develops detailed project plans and completes required project documentation.
• Define project scope, duration, resources and cost, as well as the best course of action/approach to attain the project objectives.
• Conduct project kick-off meetings communicate individual roles and project expectations, and in conjunction with the project/senior project coordinator serve as the initial point of contact for projects.
• Complete and manage detailed project work plans using the designated project management tool, utilize tools to report project status, manage issues, identify risks, and escalations.
• Coordinate post-project review and lessons learned meetings following stabilization of projects.
• Manages communications on a regular and timely basis, ensuring that all project participants are informed of project status, issues, risks, escalations, and required actions. Includes executive-level presentations.
• Prepares and maintains accurate, timely, and auditable project documents, and cost estimates with department procedures.
• Prepares and manages project reports and budgets for senior leadership regarding status of projects.
• Provides input for tracking project budget targets (overall) and stays current on status (through BOSI coordination and knowledge of related PO's, vendor relationships).
• Working knowledge of foundational activities (i.e. facilities, patient care services, IT, business services, patient experience, operational efficiency, supply chain, engineering & maintenance, etc.).
• Standards, Guidelines & Technical:
• Incorporates Lean practices to effectively manage stakeholder and operational leader expectations.
• Assists in the development of policies, guidelines, standards, and acts as department representative on committees and professional organizations.
• Implements quality control measures to ensure project compliance with department, hospital, and university policies, government codes and regulations; ensures conformance to the requirements of all project participants. (regulatory, OSHPD, Joint Commission, etc.).
• Basic understanding the building maintenance systems and/or building infrastructure (BMS).
• Conduct project planning workshops to create project charter, lock scope, identify project deliverables, create project schedule and identify critical path.

Education Qualifications

• Bachelor's degree in a work-related discipline/field from an accredited college or university or applicable professional experience.

Experience Qualifications

• 5 years of progressively responsible and related work experience required
• Seven (7) years project leadership role(s), including three (3) years consulting experience with major firm, or two (2) years managing complex corporate-wide major programs/initiatives for large organizations. preferred

Required Knowledge, Skills and Abilities

• Ability to work independently and make sound decisions while meeting time sensitive deadlines.
• Ability to exercise judgment and demonstrate effectiveness in decision making occasions.
• Ability to present facts and recommendations effectively in oral and written form.
• Ability to read, analyze, and interpret complex documents.
• Ability to write reports using original or innovative techniques or style.
• Ability to identify issues, risks, and escalations, assemble data, validate conclusions and incorporate resolutions.
• Strong knowledge of medical and non-medical equipment, organizational programs and procedures.
• Basic experience with business case preparation and cost benefit analysis.
• Expertise in MS Office Suite (Excel, Word, PowerPoint and Visio) and Microsoft SharePoint.
• Moderate proficiency with Microsoft Project, Primavera and another PPM software tool.
• Demonstrated track record of establishing priorities and meeting deadlines.
• Demonstrated highly motivated self-starter.
• Strong interpersonal, presentation and facilitation skills to communicate with and persuade a wide range of audiences.
• Superior supervisory and matrix management skills and ability to oversee tasks delegated to others.
• Serve as a change agent and transformational leader.
• Advanced ability to identify, develop and quantify any required corrective action plans.
• Manage a significant workload, prioritize projects appropriately and work independently.
• Executive level "presence."
• Excellent Conflict Resolution skills.
• Effective leadership, influencing, and work delivery through others.
• Workshop design and facilitation experience.

Licenses and Certifications

• Lean Six Sigma Certification preferred
• PMP - Project Mgmt Professional preferred

These principles apply to ALL employees: SHC Commitment to Providing an Exceptional Patient & Family Experience Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford's patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery. You will do this by executing against our three experience pillars, from the patient and family's perspective:

• Know Me: Anticipate my needs and status to