Customer Service Specialist

$18 - $22 per hour

Boxio

Springville, UT

Employment Type: Full-Time

Compensation & Benefits

Competitive hourly pay based on experience ($18–$22/hour)
Paid Time Off (PTO)
Health insurance Options
Opportunities for advancement within a fast-growing logistics company

About Boxio

Boxio is a modern third-party logistics (3PL) company helping eCommerce brands scale through world-class fulfillment, inventory management, and customer support. We combine technology with high-touch service to deliver exceptional experiences for both our clients and their customers.

Responsibilities

Respond to customer inquiries
Investigate and resolve shipping, inventory, and order-related issues
Communicate with warehouse teams to ensure timely resolution of customer requests
Maintain accurate records of customer interactions
Assist with returns, exchanges, and claims processes
Build strong relationships with clients through proactive communication

Qualifications

Excellent written and verbal communication skills
Strong attention to detail and problem-solving abilities
Ability to manage multiple priorities in a fast-paced environment
Customer service experience preferred
Experience with Shopify, ShipHero, or logistics operations is a plus

Apply

Vacancy posted 5 hours ago

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